Information Technology Services


Interface is an ongoing series of features about information technology at Dartmouth, the people of ITS, and how we work with the college's many information systems. Learn what it's like to be a freshman barred from having a cell phone on a first-year trip. Peek inside the framework of Dartmouth's many, many sites. See how our past experiences inform what we do here.

Wednesday, August 20, 2014 - 5:56pm

Instructional design is the systematic development of educational materials, workshops, tutorials, training, and curriculum to ensure quality instruction and increase student success. In this three-part series, Interface explores the role of Instructional Designers at Dartmouth.

Elizabeth Kelsey

In the fall of 2012, Dartmouth Professor Thomas Jack taught Biology 11 to a class of 147 students in the same format he had used for the past six years: primarily in-class lecture, in-class polling, and high-stakes bi-weekly quizzes and exams. When Jack received...

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Wednesday, July 30, 2014 - 7:15pm


Susan Lee, Director of Web Services

Comparing a website to a house is barely an abstraction. When building websites we use words such as blueprint, architecture, structure, and making paths to describe the process of creation and use. Similar to our homes, websites create spaces and places where we hang out with people we know, play with new friends, study with classmates, and store the things that make life so interesting. Like our homes, over time websites too can suffer from TMS syndrome—Too Much Stuff! Taking a tour through the big house,...

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Wednesday, July 23, 2014 - 3:27pm

By Hoi Wong '17

“You’ve got mail.” Remember the good ol’ days of AOL and the monotonic male voice notifying us that we have received new email in our inboxes? It seems like it was just yesterday when I had to sit in front of a desktop to check my email, maybe a maximum of three times daily.

In today’s society, we are increasingly relying on technology to assist not only with communication, but also with scheduling and productivity. Through the years, as I became more obsessed with occupying every single moment of free time, I slowly migrated from writing down meetings and...

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Thursday, July 17, 2014 - 7:32pm

Yesterday ITS and ISTS (Institute for Security, Technology, and Society) wrapped up the 8th Securing the eCampus conference, which took place on the Dartmouth campus on July 15 and 16. The event drew 60 information security experts from across the country.

In her introduction speech, Vice President for Information Technology and Chief Information Officer Ellen Waite-Franzen noted that many of the security issues relevant in the conference’s first year still...

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Thursday, July 17, 2014 - 3:23pm

As technical lead for the Web Services team in ITS, I manage the development of Dartmouth’s websites and their integration with other campus systems. Web Services client websites include those for academic and administrative departments, as well as centers and initiatives and the homesite—for a grand total of close to 200 separate sites. We’re in the middle of a major web redesign and...

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Wednesday, June 18, 2014 - 5:52pm


Earlier this month, Dan Rockmore, Professor of Computer Science at Dartmouth wrote "The Case for Banning Laptops in the Classroom" in The New Yorker and Mary Flanagan, the Sherman Fairchild Distinguished Professor in Digital Humanities wrote...

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Thursday, June 12, 2014 - 7:50pm

How did you become interested in technology?

As a kid, I was always very interested in math and science.  In 1981, my high school in Avon, Connecticut got its first computers: TRS-80s (“Trash 80s” as we called them) from Radio Shack. From the moment I first started writing BASIC and running programs, I was hooked. I still get a thrill out of writing and running code. There is something magic about creating something and then setting it in motion. In college I majored in Computer Science with a minor...

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Wednesday, June 4, 2014 - 2:24pm


By Hoi Wong '17

Since I started working at the IT Help Desk, a computer no longer looks like an object to me. Computers are like human beings, needing maintenance and good care. A trip to the IT Desk is a trip to the doctor’s office, minus the blood.

Like those my age, I have grown up surrounded by technology. I started using computers when I was five years old, back when people slowly switched from Windows 98 to Windows 2000. I remember the days of constant buffering and inescapable frozen desktops.

In my family, I am known as the one to fix…or break...

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Tuesday, May 27, 2014 - 1:45pm

When landing on Dartmouth’s departmental websites, it’s easy to just visit, find the information you need, and give no further thought to how that information got there. But there’s actually a lot of teamwork that goes into building a site.

The Project

As part of Dartmouth's Website Redesign project, the College selected a new digital publishing system (also known as a content management system or CMS) and is in the process of transitioning from one system to another. The complete conversion requires moving 200 websites over the course of two years. According to Web...

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Wednesday, May 14, 2014 - 6:36pm

By Susan Lee
Director of Web Services at Dartmouth

As a college student some time ago I was certain a speed reading class would improve my ability to consume enormous amounts of information in no time at all. We were taught to scan horizontally across the page and then drop down via a diagonal, repeating a pattern of quick scans down the page to piece together concepts. Although I didn’t end up speed reading my way through technical science textbooks and English literature, I did find the skill useful for browsing newspapers and magazines. It worked well for tight columns of...

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Information Technology Services