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    Install JMP or JMP Pro on Windows

    Step-by-Step

    Annual license installers for Windows contain the files needed to run in 32-bit mode and in 64-bit mode. On 32-bit PCs, the installer will only install 32-bit files. On 64-bit PCs, you will be prompted to install either 32-bit or 64-bit files.

    The 13_0 in the steps below is the version number, which will change in future releases.

    Download and Install Sibelius 7 for Macintosh

    Step-by-Step

    This application is site licensed and requires a computer that is connected to the Dartmouth network each time you run Sibelius.

    Remote IT Support Sessions

    Step-by-Step

    Information Technology Services (ITS) has a tool called TeamViewer that allows our staff members to take control your computer remotely, but ONLY WITH YOUR EXPLICIT PERMISSION.

    Issue when downloading from IRA to Excel

    Details

    After a recent upgrade to the Microsoft Office products downloading data from OBIEE (IRA) to Excel is causing some date fields to appear to download erroneously. If this happens, you will get two error messages when trying to open the Excel file and then the data in the affected date fields may appear to be numbers.

    To resolve this:

    Upgrading Java

    Step-by-Step

    Users of centrally controlled administrative systems should be running Java 8 update 101 as of August 2016. Follow the steps below to upgrade to that version of Java if you are not prompted when you log into a system. If you have any questions about whether or not to upgrade your Java version please call the IT Help Desk at 603-646-2999 7:30am - 5:30pm ET Monday-Friday.

    Connecting to an FTP Server

    Step-by-Step

    The server named dropbox.dartmouth.edu provides directories for the exchange of files between machines located on the Dartmouth campus and machines located on other networks. To connect to the dropbox.dartmouth.edu server, enter the following information:

    IDL at Dartmouth

    Details

    IDL (Interactive Data Language) is a complete computing environment for the interactive analysis and visualization of data. IDL integrates a powerful, array-oriented language with numerous mathematical analysis and graphical display techniques. Programming in IDL is a time-saving alternative to programming in FORTRAN or C. You can explore data interactively using IDL commands, then create complete applications by writing IDL programs.

    Download and Install SSH Secure Shell

    Step-by-Step

    1. Click here to Download SSH Secure Shell on a Windows computer.
    2. Double-click the installer you downloaded.
    3. Click Next.

    Software Update on a Macintosh Computer

    Details

    Starting with Mac OS X 10.6.8, Apple provides an easy way of downloading updates to their operating systems and other Apple applications from the Apple App Store. Your computer is set to automatically download updates.

    To check the Apple App Store for updates currently available:

    1. Select the Apple icon, then Software Update.
    2. In the App Store window, select Updates.

    Alternately, you can:

    DartAlert

    Details

    DartAlert is part of a campus-wide communications system that Dartmouth would utilize in the event of an emergency. AlertUs is the application that allows Dartmouth's authorized personnel to relay important emergency alert information to your computer screen.

    Mac OS X

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