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    Frequently Asked Questions about Network Registration

    Details

    Who Needs to Register?

    Anyone attempting to plug into and use the wired campus network will need to be registered in order to use the network. Computers with static IP addresses are already registered.

    Who Is Allowed to Use the Wired Network?

    You must be affiliated with the college (faculty, student, and staff) and be able to provide campus credentials (your NetID and password) to register.

    CrashPlan Frequently Asked Questions

    Details

    What is CrashPlan and how does it work?

    CrashPlan Proe is an automated desktop/laptop cloud-based backup service. Once installed on your computer it runs silently in the background, regularly backing up your data to the cloud, as long as you have a network connection.

    Who can use CrashPlan?

    CrashPlan is currently available to all active Arts & Sciences faculty at Dartmouth, for use on their Dartmouth-owned computer, free of charge.

    Network Access Service Overview

    Details

    Description

    Dartmouth provides wired and wireless access to the Dartmouth network.

    All wired devices must be registered to the network to associate the device with an individual user.

    Dartmouth’s wireless system provides support for 802.11 a/g/n wireless standards. There are three main SSIDs: Dartmouth-Secure, Dartmouth-Public, and Eduroam.

    Quick Access

    Wired

    Microsoft Office for Macintosh

    Step-by-Step

    Installing Microsoft Office on Your Macintosh

    Computer Assurance Program - How to Join

    Details

    Departments at Dartmouth are encouraged to participate in the Computer Assurance Program (CAP).

    Network Troubleshooting

    Details

    Check with others in your area or building to determine if they are also having problems. If so, please contact the IT Service Desk at 603-646-2999, send an email to [email protected], or contact your department's IT support office.

    Symantec Endpoint Protection for Macintosh

    Step by Step

    Dartmouth strongly encourages all users to install and keep anti-virus and malware software and virus definitions up-to-date on a regular basis as part of your computer maintenance routine.

    Minimum System Requirements for Installing Symantec Endpoint Protection

    Your computer must meet the following minimum computer requirements:

    • 512 MB or more RAM
    • 1 GHz or higher processor
    • 850 MB free hard drive space

    Installing Symantec Endpoint Protection for Macintosh

    Desktop Hardware Service Overview

    Details

    Description

    Information Technology Services (ITS) helps members of the Dartmouth community to obtain, use and dispose of desktops and laptops:

    Remote Desktop Services (RDS) on a Macintosh

    Details

    Dartmouth is replacing Citrix with RDS as of November 29, 2016 for accessing these applications:

    Securing a FileMaker Database

    Details

    Dartmouth provides a secure, centralized environment for hosting FileMaker databases that contain DISC level 2 and 3 data. Each database hosted on this server must adhere to certain security guidelines.

    There are four parts to getting your FileMaker database ready and hosted on the secure FileMaker server.

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