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    Konica Minolta Copiers - Reports using Account Track

    Step-by-Step

    Departments who need to track and bill copier usage on Konica Minolta devices need to have Account Track enabled, and the PageScope Data Administrator application installed on a Windows computer. Once that is done, follow the steps below to report on the usage.

    Troublshooting Konica Minolta and Mac OS X 10.11

    Details

    If you are having issues with a computer running Mac OS X 10.11 and printing to Konica Minolta printers, ensure that the printer queue on your computer is set to LPD. Unlike earlier versions of the Mac OS, Mac OS X 10.11 default to IPP when setting up a print queue, and this leads to all sorts of issues.

    Konica Minolta Windows Setup

    Step-by-Step

    Scanning Separate Originals on a Konica Minolta

    Step-by-Step

    1. Press the Fax/Scan button on the Konica Minolta device.
    2. Select the destination email address.
    3. Place first original on the glass or in the Automatic Document Feeder (ADF).
    4. On the screen, in the lower right corner, press Application.
    5. In the Application window in section B, make sure that Separate Scan is set to ON.
    6. Press the Close button.

    Set Separate Scan ON as Default on a Konica Minolta

    Step-by-Step

    1. Press the Scan/Fax button.
    2. Select Application.
    3. Select Separate Scan to turn it ON.
    4. Press the Menu button.
    5. Select Utility.
    6. Press User Settings, then Scan/Fax Settings, then Default Scan/Fax Settings.
    7. If Current Setting is selected, change selection to Default Setting, then press OK.

    Scan to Folder on Konica Minolta

    Step-by-Step

    Scanning to a folder from a Konica Minolta device is set up the same way that scanning to an email address is. It can only be set up and maintained by a departmental administrator who has been granted this right. Please work with your department's IT support office if you require this.

    Network Printer Web Interface No Longer Accessible

    Step-by-Step

    If the printer is functioning fine otherwise, but you cannot access the web interface for the printer or copier, follow the steps below:

    1. Completely power down the copier.
    2. Unplug the power cord from the wall as well as the Ethernet cable.
    3. Wait for a minute.
    4. Plug everything back in and start up the copier or printer again.

    Using Secure Print on Konica Minoltas from Windows

    Step-by-Step

    If you want to be able to send a document to a Konica Minolta printer, but not have it print until you get there and select it to print, follow the steps below. There are two parts to this process: setting up your printer on your computer, then actually releasing the print jobs at the printer.

    Enable and Use Account Tracking on Konica Minolta

    Details

    Account Track is a utility provided with Konica Minolta multi-function devices that allows you to track the volume printed and/or copied for individual users and/or groups. It can also be used to restrict printing and/or copying. Account track needs to be enabled on the Konica device, then set up on each computer that will be printing to the Konica.

    Konica Minolta Mac Setup

    Step-by-Step

    Before you begin, you will need to know your computer’s operating system. To find this information, click the Apple menu, then About this Mac

    Setting up a new printer is a three-step process: download the driver, install it, then configure the printer.

    Download the Driver

    Go to http://onyxweb.mykonicaminolta.com/OneStopProductSupport/

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