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    Why is My Mailbox Getting So Slow?


    Dartmouth's mail system supports up to 20,000 messages in a single folder. If you have more than that in one folder, the system will not perform as well for you. We recommend you archive messages from that folder or create another folder and move some of the messages to the new folder.

    Video Consulting


    For advice on the following items, send email to [email protected].

    Open Someone Else's Calendar


    If all you want to do is view someone else's calendar while you are trying to book a meeting with them, you can use the Scheduling Assistant (called the "Availability Panel" in iCal) when setting up a meeting. This feature is available regardless of the system you are on, the application you are using or the permissions given.

    If you need to open someone else's calendar, you may need them to grant you permissions. Once you have determined that you have sufficient permissions, follow the steps:

    Online Training Resources


    Dartmouth licenses online training from two companies: Microsoft and

    To access courses available through Microsoft:

    Configure Outlook 2013 or 2016


    1. Make sure you are connected to the Internet.
    2. Open Outlook 2013 or 2016.
    3. If you haven't configured Outlook previously, a welcome screen automatically appears. If you have another Outlook email account, click File and choose Add Account.
    4. In the Auto Account Setup window, click the button next to E-mail Account
    5. Fill in, or confirm the following information:
      • Your name: Firstname M. Lastname

    LDAP Lookup for Thunderbird


    Many users want to be able to lookup information from Dartmouth's Name Directory while they are using Thunderbird. Follow the steps below to do this:

    Best Practices for Calendar Meetings and Invitations


    • Act on invitations as you receive them (Accept, Accept as Tentative, or Decline). Do not just delete meeting requests even if you intend to not attend. By making a choice, you keep the meeting organizer apprised of the meeting attendance and reduce the chance of lost meetings.

    Outlook command-line switches

    Applies To: Outlook 2016 , Outlook 2013


    Each time you start Outlook on a Windows computer, you run the outlook.exe command, although you do not usually type the command or even see it. You can change certain aspects of how Outlook starts by adding subcommands called switches to the outlook.exe command.

    Configure Outlook for MAC


    1. Make sure you are connected to the Internet.
    2. Open Outlook on your Macintosh.
    3. A welcome screen appears if you haven't configured Outlook previously. If you have another Outlook email account, click the Tools menu, then choose Accounts. Click Add Account and choose Exchange Account.
    4. Enter the following information under Enter your Exchange Account Information:

    What is a Listserv?


    Listserv provides members of the Dartmouth community with a high-performance mailing list management system. Listserv at Dartmouth runs on a dedicated host computer, "". Dartmouth College licenses the Listserv software from L-Soft Corporation.

    Every Listserv list, hosted at Dartmouth, must have an owner with a valid Dartmouth account. Listserv is a mechanism for managing a list when any or all of the following characteristics are necessary:


Information, Technology & Consulting