Information, Technology & Consulting

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    FAMIS Work Order System

    Details

    FAMIS is a system for requesting and managing facilities and grounds maintenance, including all the associated costs. FAMIS Xi is the current version.

    Network Jack Add Move Change Service Overview

    Details

    Description

    Data (network) jack activation, installation, and repair requests can be placed with the Wired Network Service Request Form, or by sending an email request to [email protected].

    Peripherals

    Details

    Dartmouth's Information, Technology & Consulting division supports a number of peripherals.

    Outlook 2013/2016 Signature Save Error

    Step-by-Step

    To restore the saving of signatures features in Microsoft Outlook you must remove the File Block settings from Web Pages, RTF File and Plain Text Files, as signatures are saved in those 3 formats.

    Incoming Students Bringing a Computer from Home

    Details

    If you already own a computer, or plan to buy one from someone other than Dartmouth's Computer Store, please be aware that you will not be entitled to a free loaner from the Computer Store and will be charged a service fee if you bring your computer to the Computer Store for service.

    Desktop Application Instructor-led Workshops

    Details

    Access Disk Utilities on a Macintosh

    Step by Step

    1. If you're using OS X Lion (10.7) or later, start the computer from Recovery System or Internet Recovery. To start your Macintosh computer from Recovery, restart your computer and hold down the Command and R keys at startup. You need to have a connection to the Internet to do this. If you're using an older version of OS X and your computer came with a Mac OS X Install disc, insert the installation disc and restart the computer while holding the C key instead.

    Upper Valley Internet Service Providers

    Details

    To access the Internet from locations outside of the Dartmouth campus, you will need to contact a commercial Internet Service Provider (ISP) to investigate what kind of connection service they offer in your area and which will work best for you.

    Note: Check the agreements carefully. Some of the ISPs listed below charge a fixed fee for a certain number of connect hours, with an additional charge for extra hours. Check the web pages of these ISPs to see if the high-speed service is available in your particular area.

    Apple TV

    Details

    Apple TVs will work when plugged into campus Ethernet (a wired network connection). However, they need to be registered on the Dartmouth network when they are first set up. To do this, follow the instructions found at

    Connect to the Ethernet (Wired) Network

    Apple TVs do not work on our campus wireless networks.

    How to Use a GreenPrint Printer

    Step-by-Step

    1. Touch the card reader screen and swipe your Dartmouth ID card
    2. Locate your job in the list and select it.
    3. The information button to the right of the job(s) show the cost of the print, your account total and the date/time you sent the job to Greenprint-KM.
    4. If you would like to remove the job from your queue, click Delete.
    5. If you would like to print the job, click Print. Your job will print on the Release Station printer that is connecting to this display.

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Information, Technology & Consulting