Information, Technology & Consulting

News & Events

Thursday, October 19, 2017 - 1:27pm
Fingers on Keyboard

IT support is now available to Dartmouth faculty, students and staff 24 hours a day, 7 days a week, 365 days a year. Expert how-to assistance on Microsoft, Google, and Adobe applications, operating system issues, account lock-out issues, malware removal, and other desktop matters will be available around the clock. Just call 603-646-2999 for assistance. Read the full announcement, published on the Dartmouth News site on 10/19/17.

Thursday, September 7, 2017 - 9:45am
photo of student studying in Orozco Room

Here are some tips for keeping your identity secure and your computer safe:

  1. Don’t get Phished! Be careful what you click. It might look like a reasonable link, but give it a second look. Is someone asking for your password? Even for you to just type it? Don’t do it!
  2. Update, Update, Update! The easiest step you can take is keep your computer and cell phone up to date. Do it automatically and let your hardware look out for you. Don’t know how to set up automatic updating? Come see us in the Walk-in-Center (WIC) in 178J Baker/Berry.
  3. Don’t share your identity...
Read more.
Thursday, September 7, 2017 - 9:06am

The WIC’s got your tech answers!

Located conveniently just upstairs from the Novack Cafe entrance to Baker/Berry Library, the Walk-in-Center (WIC) is your centrally located shop for tech help.

Staffed by students for students, no tech questions are unwelcome. Need help configuring wireless? Wondering how to do backups? Thinking about how slow your computer is running? As students, we had our laptop crash in the middle of a 10-page paper--we know what it feels like when it takes your laptop 30 minutes to truly start. We can help!

At the WIC, you can come in and we’ll...

Read more.
Friday, September 1, 2017 - 2:39pm
fall facts

With fall comes cool, crisp mornings, leaves tumbling to the ground, and a big influx of students and faculty returning to Hanover, or, in the case of the Class of 2021, arriving in town for the first time. Here are some ways ITC “sees” the beginning of the school year.


How many Canvas courses published in fall versus summer?

520 in fall, versus 126 in summer

GreenPrint pages printed in fall versus summer?

1,304,431in fall, versus 321,717 in summer

How many wireless devices are on campus on an...

Read more.
Wednesday, May 3, 2017 - 3:42pm
traveling with a device


Planning to take a trip out of the country? Follow these updated security guidelines for protecting your devices and data when you travel abroad. Contact your IT support team for assistance with implementing these protections.



Before You Go

  • Back up all data, and take only the minimum data necessary or a clean loaner machine.
  • Work with your IT support team to remove or restrict saved passwords to sensitive or privileged data.
  • Consider whether it’s feasible to use disposable accounts for email, file sharing and any other...
Read more.
Wednesday, April 26, 2017 - 10:10am

Continued coverage of comments by Paul Argenti, professor of corporate communication, about how smartphone cameras and social media have democratized information and shifted power to consumers.

Read the full story, published in Travelers Today on 4/25/17.

Wednesday, April 26, 2017 - 10:07am

The massive open online course (MOOC) platform edX announced the addition of Professional Certificate programs to its digital learning offerings, which entail a series of courses centered around specific career skills in fields such as digital marketing, data science and virtual reality. With the launch, edX is offering 15 Professional Certificate programs from 13 universities and companies, including Dartmouth College, UC Berkeley, and Microsoft. (Similar coverage in...

Read more.
Wednesday, April 19, 2017 - 10:33am

Continued coverage of the change in Facebook policy after a man broadcast a murder in Cleveland on Facebook live, quoting Hany Farid, the Albert Bradley 1915 Third Century Professor of Computer Science and the chair of the computer science department. Facebook CEO Mark Zuckerberg spoke about the video in a keynote speech on Tuesday, addressing public outrage that it took the social media platform more than two hours to take the video down. "Nearly three hours on the internet is an eternity," said Farid. "That absolutely should be lower."

Read the...

Read more.
Wednesday, March 29, 2017 - 4:08pm
Don't be fooled


According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen. Online fraud is an ongoing risk. The following tips can help you prevent identity theft.

Educate Yourself:

  • Take ITS Training Modules for Faculty and Staff....
Read more.
Tuesday, March 28, 2017 - 1:19pm

In his latest blog post for Inside Higher Ed, Joshua Kim discusses a new patent by Apple and why those in digital learning should care about an iPhone accessory that Apple may never bring to market. Kim is director of digital learning initiatives at the Dartmouth Center for the Advancement of Learning (DCAL).

Read the full story, published on 3/27/17, in Inside Higher Ed.



Information, Technology & Consulting