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    Eduroam Wireless Network

    Step-by-Step

    Follow the steps below to configure the Eduroam wireless network on your computer/device. Once you do this, whenever you are at any institution with Eduroam, simply enter your Dartmouth username and password (as noted below) and you will be connected to that institution's eduroam wireless network.

    Windows 8/10:

    No Internet Access when connected to Dartmouth Virtual Private Network (VPN)

    Details

    The most common cause of no internet access, when connected to Dartmouth’s VPN – Big-IP Edge Client or F5 Access, is the presence of an anti-malware or third-party antivirus utility running on the Windows OS.

    If you attempt to connect using a personal computer, there may be antivirus software installed that is disabling the internet connection. To rectify the issue, be sure to disable or completely remove third-party antivirus software.

    Upper Valley Internet Service Providers

    Details

    To access the Internet from locations outside of the Dartmouth campus, you will need to contact a commercial Internet Service Provider (ISP) to investigate what kind of connection service they offer in your area and which will work best for you.

    Note: Check the agreements carefully. Some of the ISPs listed below charge a fixed fee for a certain number of connect hours, with an additional charge for extra hours. Check the web pages of these ISPs to see if the high-speed service is available in your particular area.

    Configure Dartmouth Secure for Windows 7

    Step-by-Step

    In order to configure your computer for the Dartmouth Secure wireless network you need the following:

    • A connection to the Internet. This can be any wired or wireless connection.
    • A wireless card in your computer where the wireless antenna is enabled.
    • Your Dartmouth Credentials: NetID and Password

    You do not need to be on the Dartmouth network in order to configure your computer for the Dartmouth Secure network.

    Configure Dartmouth Secure for Mac OS X

    Step-by-Step

    In order to configure your computer for the Dartmouth Secure wireless network you need the following:

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