Information, Technology & Consulting

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    Konica Minolta Windows Setup

    Step-by-Step

    Before you begin, you will need to know your computer’s operating system. To find this information:

    Microsoft Office for Macintosh

    Step-by-Step

    Installing Microsoft Office on Your Macintosh

    Download and Install Sibelius 7 for Macintosh

    Step-by-Step

    This application is site licensed and requires a computer that is connected to the Dartmouth network each time you run Sibelius.

    Remote IT Support Sessions

    Step-by-Step

    Information, Technology & Consulting (ITC) has a tool called TeamViewer that allows our staff members to take control your computer remotely, but ONLY WITH YOUR EXPLICIT PERMISSION.

    Upgrading Java

    Step-by-Step

    Users of centrally controlled administrative systems should be running Java 8 update 161 as of March 2018. Follow the steps below to upgrade to that version of Java if you are not prompted when you log into a system. If you have any questions about whether or not to upgrade your Java version please call the IT Help Desk at 603-646-2999 7:30am - 5:30pm ET Monday-Friday.

    Dell D6000 Dock

    Details

    Dell’s D6000 Universal Dock is the dock that Dartmouth deploys with the Dell Latitude 7480 laptop. Unlike previous Dell docks, the D6000 does not have its own power switch. This means when your laptop is in the docking station, to turn on the laptop, you will need to use the power button on the laptop; not on the docking station.

    As long as your laptop is connected to the dock, and the dock is plugged into an electrical outlet, the battery on the laptop will charge.

    VPN Client for Macintosh

    Details

    In 2015, Dartmouth switched from a java-based VPN client (known by several names - Juniper, Network Connect, Junos Pulse) to an application that requires software be installed on the computer before the VPN connection is tried. The new product is named Big-IP Edge Client or F5 Access.

    Before you begin

    The Juniper VPN system should be entirely removed from your computer before you can install and use the Big-IP Edge Client. Make sure to look for an remove Juniper, Junos Pulse and Network Connect.

    Acrobat Reader for Macintosh

    Details

    Adobe Acrobat Reader is a freeware program that allows you to read files that were saved in a PDF format. Preview is an application built into the MacIntosh OS that also allows you to read files that were saved in a PDF format.

    PDF is the acronym for Portable Document Format, which is a file format used for capturing fully formatted documents from almost any application, thus making them easily exchangeable and application independent.

    VPN Client for Windows

    Details

    Dartmouth uses Big-IP Edge Client (also known as F5 Access) for VPN access that requires software be installed on the computer before the VPN connection is tried.

    Before you begin

    Download and Install SSH Secure Shell

    Step-by-Step

    1. Click here to Download SSH Secure Shell on a Windows computer.
    2. Double-click the installer you downloaded.
    3. Click Next.

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