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    Collaboration, File Sharing and Data Storage


    Dartmouth has a range of tools available for collaboration, file sharing and storage – each filling a unique need within the Dartmouth community. Some allow you to collaborate in real-time without storing the document in any different location; others allow you to store the document in a location where members of a group or team can access it when they need; others are for individual use only providing file storage that is available from any computer connected to the Internet, or file recovery needs.

    Frequently Asked Questions about Network Registration


    Who Needs to Register?

    Anyone attempting to plug into and use the wired campus network will need to be registered in order to use the network. Computers connected to the VPN or those that have static IP addresses are already registered.

    Who Is Allowed to Use the Wired Network?

    You must be affiliated with the college (faculty, student, and staff) and be able to provide campus credentials (your NetID and password) to register.

    CrashPlan Frequently Asked Questions


    What is CrashPlan and how does it work?

    CrashPlan Proe is an automated desktop/laptop cloud-based backup service. Once installed on your computer it runs silently in the background, regularly backing up your data to the cloud, as long as you have a network connection.

    Who can use CrashPlan?

    CrashPlan is currently available to all active Arts & Sciences faculty at Dartmouth, for use on their Dartmouth-owned computer, free of charge.

    Microsoft Office for Macintosh


    Installing Microsoft Office on Your Macintosh

    Network Troubleshooting


    Check with others in your area or building to determine if they are also having problems. If so, please contact the IT Service Desk at 603-646-2999, send an email to [email protected], or contact your department's IT support office.

    Symantec Endpoint Protection for Macintosh

    Step by Step

    Dartmouth strongly encourages all users to install and keep anti-virus and malware software and virus definitions up-to-date on a regular basis as part of your computer maintenance routine.

    Minimum System Requirements for Installing Symantec Endpoint Protection

    Your computer must meet the following minimum computer requirements:

    • 512 MB or more RAM
    • 1 GHz or higher processor
    • 850 MB free hard drive space

    Installing Symantec Endpoint Protection for Macintosh

    Securing a FileMaker Database


    Dartmouth provides a secure, centralized environment for hosting FileMaker databases that contain DISC level 2 and 3 data. Each database hosted on this server must adhere to certain security guidelines.

    There are four parts to getting your FileMaker database ready and hosted on the secure FileMaker server.

    Changing Your Password


    Remote Desktop Services (RDS) on a Macintosh


    Beginning in November of 2016, Dartmouth is replacing Citrix with RDS for accessing these applications:

    Incoming Students Ordering a Computer


    Placing Your Order

    To place your order online go to the Class of 2022 link at (this will come online in mid-May). Students can order computers through this website at any time once they have their Dartmouth credentials (sometime in mid-May). However, in order to help ensure that your computer is here for the start of the Fall term, orders should be placed prior to August 1, 2018.


Information, Technology & Consulting