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    Collaboration, File Sharing and Data Storage

    Details

    Dartmouth has a range of tools available for collaboration, file sharing and storage – each filling a unique need within the Dartmouth community. Some allow you to collaborate in real-time without storing the document in any different location; others allow you to store the document in a location where members of a group or team can access it when they need; others are for individual use only providing file storage that is available from any computer connected to the Internet, or file recovery needs.

    Frequently Asked Questions about Network Registration

    Details

    Who Needs to Register?

    Anyone attempting to plug into and use the wired campus network will need to be registered in order to use the network. Computers connected to the VPN or those that have static IP addresses are already registered.

    Who Is Allowed to Use the Wired Network?

    You must be affiliated with the college (faculty, student, and staff) and be able to provide campus credentials (your NetID and password) to register.

    CrashPlan Frequently Asked Questions

    Details

    What is CrashPlan and how does it work?

    CrashPlan Proe is an automated desktop/laptop cloud-based backup service. Once installed on your computer it runs silently in the background, regularly backing up your data to the cloud, as long as you have a network connection.

    Who can use CrashPlan?

    CrashPlan is currently available to all active Arts & Sciences faculty at Dartmouth, for use on their Dartmouth-owned computer, free of charge.

    Microsoft Office for Macintosh

    Step-by-Step

    Installing Microsoft Office on Your Macintosh

    Computer Assurance Program - How to Join

    Details

    Departments at Dartmouth are encouraged to participate in the Computer Assurance Program (CAP).

    Core Dartmouth Software

    Details

    Use the links below to install the core Dartmouth software. It is important to note that you will need an active Dartmouth NetID for some of these applications to work once they are installed. 

    Some classes may require students to install additional applications. In these instances, the faculty member will let you know the application, and, if Dartmouth provides the software, where to download the software. 

    For IT Technology Set up Sessions

    If you are in a new student IT orientation session, click the appropriate link below:

    Symantec Endpoint Protection for Macintosh

    Step by Step

    Dartmouth strongly encourages all users to install and keep anti-virus and malware software and virus definitions up-to-date on a regular basis as part of your computer maintenance routine.

    Minimum System Requirements for Installing Symantec Endpoint Protection

    Your computer must meet the following minimum computer requirements:

    • 512 MB or more RAM
    • 1 GHz or higher processor
    • 850 MB free hard drive space

    Installing Symantec Endpoint Protection for Macintosh

    Network Troubleshooting

    Details

    Check with others in your area or building to determine if they are also having problems. If so, please contact the IT Service Desk at 603-646-2999, send an email to [email protected], or contact your department's IT support office.

    Securing a FileMaker Database

    Details

    Dartmouth provides a secure, centralized environment for hosting FileMaker databases that contain DISC level 2 and 3 data. Each database hosted on this server must adhere to certain security guidelines.

    There are four parts to getting your FileMaker database ready and hosted on the secure FileMaker server.

    Remote Desktop Services (RDS) on a Macintosh

    Details

    Beginning in November of 2016, Dartmouth is replacing Citrix with RDS for accessing these applications:

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