Information, Technology & Consulting

Knowledge Base Search

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 142 results in 0.198 seconds.

Search results

    Dartmouth Unity Voice Mail Guide

    Details

    Access Your Voice Mail

    From an On Campus Phone: Press the messages key, then enter your password as prompted.

    Note: On occasion, the message light is shows red on your phone and doesn't go out once you clear the messages. To turn off the message light when there are no messages, dial 72099 from your phone.

    From an on Campus Phone Other Than Yours: Dial 6-1000. You will be prompted for your ID (your 5 digit extension), then your password.

    Microsoft Office 365 Tools

    Details

    Microsoft is continually introducing new tools into their Office 365 suite to help increase your productivity and ability to collaborate.

    How do I access all the tools available to me via Office 365?

    Composing an Email Message

    Details

    Network Troubleshooting

    Details

    Check with others in your area or building to determine if they are also having problems. If so, please contact the IT Service Desk at 603-646-2999, send an email to [email protected], or contact your department's IT support office.

    OnBase Unity Client V17 Upgrade

    Step-by-Step

    On Friday, March 16th at 3:00 p.m. OnBase will be taken off-line to be upgraded from its current version 15 to the latest version 17.  From this time until Monday morning, March 19th at 8:00 a.m. the OnBase Unity Client and all eForms utilizing the OnBase system such as Finance and Records Management Center eForms will not be available.

    Dartmouth Accounts Service Overview

    Details

    Description

    Your Dartmouth account is a unique 7 character sequence of letters and numbers used to identify you to Dartmouth systems and services. It is commonly referred to as your NetID (Network Identifier).

    When a new account is created, it must be “claimed” before it can be used. The claiming process involves setting a password for the account, then choosing security questions and answers for the account. You will be prompted to answer these security questions at different times, one word answers are the best option.

    Accounts for Researchers

    Details

    A research computing account consists of an account on the central file server (AFS) and login privileges on one or more Linux computer servers  that all share the same AFS accounts for user home directories. AFS accounts are available to any member of the Dartmouth community. Users may also access the AFS file servers from their own personal workstations. Sponsored (non-DND) accounts can be created in special cases.

    Applying for a Research Account

    To request an account on:

    Symantec Endpoint Protection for Macintosh

    Step by Step

    Dartmouth strongly encourages all users to install and keep anti-virus and malware software and virus definitions up-to-date on a regular basis as part of your computer maintenance routine.

    Minimum System Requirements for Installing Symantec Endpoint Protection

    Your computer must meet the following minimum computer requirements:

    • 512 MB or more RAM
    • 1 GHz or higher processor
    • 850 MB free hard drive space

    Installing Symantec Endpoint Protection for Macintosh

    Securing a FileMaker Database

    Details

    Dartmouth provides a secure, centralized environment for hosting FileMaker databases that contain DISC level 2 and 3 data. Each database hosted on this server must adhere to certain security guidelines.

    There are four parts to getting your FileMaker database ready and hosted on the secure FileMaker server.

    Support Policies for Academic Departments

    Details

    Academic departments within the Arts and Sciences division can access immediate assistance in any of the following ways:

Pages

Close
Information, Technology & Consulting