Information, Technology & Consulting

Knowledge Base Search

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 142 results in 0.193 seconds.

Search results

    Getting Help Service Overview

    Details

    Description

    Information, Technology & Consulting (ITC) provides assistance with any technology-related question, issue or problem.

    Onbase Unity Client V17 Upgrade Frequently Asked Questions

    Procedure for Lost or Stolen Computers

    Step-by-Step

    If a Dartmouth-owned computer or smart phone has been lost or stolen, the department that owns the machine should notify:

    IT Orientation Websites

    Details

    Listed below are some websites we believe are helpful in familiarizing yourself with services offered at Dartmouth. The "Core Services" section is what we cover during new student orientation sessions each fall.

    Dartmouth is Happy!

    Bulk Add or Remove of LISTSERV Subscribers

    Step-by-Step

    Rather than add and remove subscribers one by one, you can use bulk operations to add or remove multiple subscribers at once. To do so, you must have a text file that contains a list of the subscribers you wish to add or remove.

    How Do I Get a Device With No Web Browser on the Network?

    Applies To

    Gaming consoles, smart TVs, printers, robotic devices, lab equipment, building sensors, routers and other devices that use Ethernet networking, but don't have an interface or web browser capability.

    Step-by-Step

    If you have a device that needs to use the wired Ethernet network and the device does not support a web browser,

    OmniUpdate Training

    Details

    New Websites

    Your website must be developed before you can be trained to use OmniUpdate, our content management system (training cannot happen before the website is ready).

    Once your website has been set up in OmniUpdate, please contact [email protected].

    Existing Client Websites

    To schedule OmniUpdate training for an existing client website, please contact [email protected].

    Show Group Calendar when Opening Outlook

    Details

    This functionality is not available in all versions of Outlook. Access to group calendars is described below.

    In Outlook 2016 (Windows)

    OIM - Oracle Identity Manager

    Details

    Check OneDrive Syncing

    Details

    It is important to ensure that your OneDrive sync client is working properly so that you don’t lose data, or don’t have access to the latest version of a file when you need it most.

Pages

Close
Information, Technology & Consulting