Information, Technology & Consulting

Knowledge Base Search

KB - Search Helper Text

Use the search box to look for specific articles, or use the topic filters to display results that are relevant to a particular subject. Use the "clear filters" button to reset all search terms and filters.

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 46 results in 0.025 seconds.

Search results

    Whole Disk Encryption Service Overview



    Information, Technology & Consulting (ITC) uses two solutions to encrypt the entire hard drive of a laptop or desktop that may contain sensitive data;

    • Symantec’s PGP Encryption Solution on Windows 7.x/8.x and Macintosh computers
    • Microsoft BitLocker on Windows 10 computers

    Quick Access

    Data Security Level Matrix

    Configure Dartmouth Secure for Mac OS X


    In order to configure your computer for the Dartmouth Secure wireless network you need the following:

    Reset DNS on Windows


    Windows 10

    1. Click Start
    2. Choose Settings (Gear Icon)
    3. Choose Network & Internet
    4. Choose Change Adapter Options
    5. Right click the adapter you are using and need to change then click Properties from the menu that appears.
    6. Scroll down to the Internet Protocol Version 4 (TCP/IPV4) adapter and click Properties.

    Reset DNS Servers on Mac


    1. Open Finder then double click Applications in the left menu bar.
    2. Double click System Preferences from within the Applications folder.
    3. Double click Network.
    4. In the left hand navigation column, click the first connection that is marked Connected to select it. All active connections have a green dot next to them.
    5. Click the Advanced button found in the lower right corner.

    Wireless Access Across Campus


    There are twelve major sections of the wireless network across campus. As you move from one section to another, the re-authentication that is necessary for wireless should occur transparently. The range of wireless depends on how far you roam outside those sections covered by the campus wireless.

    How Do I Get a Device With No Web Browser on the Network?

    Applies To

    Gaming consoles, smart TVs, printers, robotic devices, lab equipment, building sensors, routers and other devices that use Ethernet networking, but don't have an interface or web browser capability.


    If you have a device that needs to use the wired Ethernet network and the device does not support a web browser,

    Connect to the Ethernet (Wired) Network


    There is no software required to use the registration system. Registration of computers is completed through the use of a web browser.

    You must be affiliated with the college (faculty, student, and staff) and be able to provide Dartmouth credentials (NetID and password) to register.

    Anyone attempting to plug a computer into the wired Ethernet campus network will need to register the computer in order to use the Ethernet network. If you have a VPN connection active, disconnect from that first.

    Use of Apple's Time Capsule


    Apple's Time Capsules are NOT allowed on Dartmouth's network unless the following configuration is used. If a Time Capsule is plugged into the network and this configuration is not followed, other devices connected to the network in the area of the Time Capsule will cease to have network connectivity.

    Network Jack Add Move Change Service Overview



    Data (network) jack activation, installation, and repair requests can be placed with the Wired Network Service Request Form, or by sending an email request to [email protected].

    Upper Valley Internet Service Providers


    To access the Internet from locations outside of the Dartmouth campus, you will need to contact a commercial Internet Service Provider (ISP) to investigate what kind of connection service they offer in your area and which will work best for you.

    Note: Check the agreements carefully. Some of the ISPs listed below charge a fixed fee for a certain number of connect hours, with an additional charge for extra hours. Check the web pages of these ISPs to see if the high-speed service is available in your particular area.


Information, Technology & Consulting