Information, Technology & Consulting

Knowledge Base Search

KB - Search Helper Text

Use the search box to look for specific articles, or use the topic filters to display results that are relevant to a particular subject. Use the "clear filters" button to reset all search terms and filters.

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 9 results in 0.018 seconds.

Search results

    Producing a New Video with Media Production Group

    Details

    If you need a video or audio project to promote a program or event, or to preserve or document historical materials, the ITC Media Production Group can provide you with help planning and producing, editing, and distributing original videos, audio and media.

    Tips for Getting Started

    Planning and Producing

    Best Practices for Desktop Video Conferencing

    Details

    As desktop video conferencing tools become more commonly used, there are a few best practices you should be aware of to help ensure the best video and audio connections for your meetings.

    Video Conferencing Service Overview

    Details

    Description

    Classroom Technology Services provides video conferencing services in a handful of uniquely equipped classrooms and conference rooms. This experience is ideal for small and medium-sized groups.

    Available to

    Faculty, staff, and students

    Benefits and Features

    With collaboration and conferencing tools, working groups are able to be more productive and travel less.

    Videoconferencing

    Details

    Videoconferencing is a real-time, fully interactive video connection between two or more persons in different locations. Solutions are available for individuals and groups, for two or more locations, and where Ethernet or phone network connections are required.

    Personal Conferencing

    Video Consulting

    Details

    For advice on the following items, send email to [email protected].

    Install and Configure Skype for Business

    Step-by-Step

    Download Skype for Business

    Windows users with Microsoft Office 2016 installed should already have Skype for Business 2016 installed.

    If you have a Windows computer and a different version of Microsoft Office installed (and can't upgrade) or have a Macintosh computer, download the version you need from the links below.

    Download the appropriate installer from the list below (Lync is the name of Skype in older versions of the product):

    Zoom Meeting Quick Reference Guide

    Applies To

    Zoom Meeting hosts who have a Dartmouth Zoom account

    Zoom Meeting participants who do not have a Dartmouth Zoom account.

    Step-by-Step

    See the attached Best Practices and Quick Reference Cards. 

    For a list of Frequently Asked Questions about Zoom, see http://tech.dartmouth.edu/itc/services-support/help-yourself/knowledge-base/zoom-frequently-asked-questions.

     

     

    Zoom Frequently Asked Questions

    Details

    How do I activate my Zoom account?

    Go to https://dartmouth.zoom.us click Sign in and log in using your Dartmouth NetID and password. Once this step is completed your account is activated. Bookmark this webpage. This is where you will sign into your account.

    How do I get Zoom support?

    24/7 support is provided by Zoom.

    How Do I Join a Zoom Meeting?

    Applies To

    Anyone who wants to join a Zoom meeting.

    Step-by-Step

    See attached guide for joining a Zoom meeting from computer, phone, or mobile device.

     

Close
Information, Technology & Consulting