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    Obtaining a New Office or Room Phone

    Details

    Students and departments must buy their own phones, which are purchased through the Computer Store. You can reach them via email at [email protected] or via phone at 603-646-3249.

    Once you have the new phone, you'll need to send an email to [email protected] with the following information:

    Phone Types by Dorm

    Details

    The table below provides information regarding which dorms use VoIP phones and which dorms use standard analog phones.

    In the dorms that are listed as VoIP, Dartmouth provides one phone for each room, regardless of the number of beds in the room. These phones are locked to the specific jack they are plugged into and cannot be moved by the student. See the Office of Residential Life for more information.

    Downloading and Installing IP Communicator for Windows

    Step by Step

    Before you begin, make sure your wireless network is disabled. While IP communicator can use either the wired or wireless network, access to the wireless network needs to be disabled during the installation process. If you have questions about how to do this, contact your school's IT Service Desk, or send email to [email protected].

    Dartmouth Unity Voice Mail Guide

    Details

    Access Your Voice Mail

    From an On Campus Phone: Press the messages key, then enter your password as prompted.

    Note: On occasion, the message light is shows red on your phone and doesn't go out once you clear the messages. To turn off the message light when there are no messages, dial 72099 from your phone.

    From an on Campus Phone Other Than Yours: Dial 6-1000. You will be prompted for your ID (your 5 digit extension), then your password.

    Dialing Instructions from On Campus Phones

    Details

    Use the information below to dial another number from an on campus telephone:

    800 Numbers for Departments

    Details

    Toll-free numbers are available for departments with the assistance of Network Services. They allow people located on or off campus to contact a department without the user have to paying for long-distance charges.

    For assistance email [email protected].

    Making International Calls

    Details

    Faculty or Staff who need to make international calls from their Dartmouth telephone need to send an email to [email protected] requesting that their desk phone be configured to allow international calls. Once that is complete you can dial the number directly using the format: 8+011 + country code + city code+ telephone#

    Using IP Communicator

    Details

    For information on how to use IP Communicator, see the appropriate Cisco IP Communicator User Guide for your version.

    What is IP Communicator?

    Details

    Dartmouth has licensed Cisco's IP Communicator software to allow members of the Dartmouth community to use their Windows-based computers as a Voice-over-IP (VoIP) phone. This software is currently not available for the Macintosh operating system.

    Setting Up Your Voice Mail

    Details

    Change the Recording of Your Name

    1. Log on to Cisco Unity Voice Mail (6-1000 on-campus or off-campus: 603-646-1000).
    2. Press 4 then 3 then 2.
    3. At the tone, record your name, or press * to keep the current recording.

    Change Your Recorded Greeting

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