Information, Technology & Consulting

Getting help with GreenPrint


If you are having problems with the GreenPrint software on your computer, contact the IT Service Desk or your department's IT support office by emailing [email protected] or by calling 603-646-2999 at any time.

To see the balance on your Greenprint account, log into a Greenprint printer (release station locations). The balance will be shown on the display.

To request a Greenprint Refund, complete the Refund Request Form.

You can also send email to [email protected] as soon as possible (within 48 hours) of the problem. Please provide the following information: 

  • The problem you experienced.
  • The number of pages you expected to print.
  • The document's type (PowerPoint, Word, Excel, etc.).
  • The date and time of the problem.
  • The location and number of the Release Station you were using.
  • Whether you were using a black & white or COLOR Release Station.
Computer and Device Services
Student Printing
Last updated: 
Thursday, December 14, 2017

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting