Information, Technology & Consulting

VPN Client for Mobile Devices


Dartmouth uses an application that requires software be installed on the device before the VPN connection is tried. The product is named F5 Access; older versions are named Big-IP Edge Client.

Before you begin

Make sure you have removed any old VPN clients from your computer. The old Juniper VPN and Junos Pulse system should be entirely removed from your device before you can install and use the F5 Access Client. Make sure to look for an remove Juniper, Junos Pulse and Network Connect.

Downloading F5 Access Client

Download the F5 Access client from the app store for your device.

Configuring the Client

There are three pieces of information you need to provide for your app to connect to the VPN:

Connect to the VPN

  1. Launch the F5 Access App.
  2. Toggle on Connection.
  3. A Dartmouth Web authentication page will load. Sign in with your NetID and password. If you are using, a duo authentication page will load after entering NetID and password.
Computer and Device Services
Last updated: 
Monday, March 19, 2018
big ip F5 ipad iPhone android

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting