Information, Technology & Consulting

VPN Client for Windows


Dartmouth uses Big-IP Edge Client (also known as F5 Access) for VPN access that requires software be installed on the computer before the VPN connection is tried.

Before you begin

The old VPN service, Juniper Networks should be entirely removed from your computer before you can install and use the Big-IP Edge Client. Make sure to look for and remove Juniper, Junos Pulse and Network Connect. If you need assistance with any part of this, please contact your Computer Support Office.

Javascript must be enabled in Internet Explorer, even though this is not a browser-based application and even if Internet Explorer is not your default web browser.

Downloading Big-IP Edge Client

  • Version: 7
  • File Name: BIGIPEdgeClient.exe
  • File Size: 19 MB
  • File Date: September 22, 2015

Download VPN Client

Configuring the Client

The BiG-IP Client installer is pre-configured to use the primary server location that most people connect to: If you have a need to connect to the VPN via an eToken or using Duo, or need to connect from a device on the DHMC network, follow the steps below. Otherwise, no configuration is required, simply click Connect.

It is important to note that even though the server location is a URL, this is NOT a website that you can go to. This is a URL that needs to be entered into the Server Location field in the Big-IP VPN application installed on your computer.

To change the default configuration for an eToken or Duo or for a device on the DHMC network, click Change Server then enter the following into the Select server field in the window that appears and click Next.

Computer and Device Services
Last updated: 
Monday, December 18, 2017
big ip F5

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting