Information, Technology & Consulting


Stay up to date!

DND Lookup Folder in Outlook
Oct 19, 2017

A recent update to Microsoft Office for Windows renders the “DND Lookup” folder that many members of the Dartmouth community created in their email account no longer functional.  

This functionality was disabled because a security issue was discovered which allows an attacker to run code on your computer, or to have complete access to your email if you have a folder set up that links to a web page or other remote location.

Therefore, if you need access to Dartmouth directory information, you need to open a web browser and go to

Contact IT Services with questions, or call 603-646-2999.

Email for more info:
ITC Expands Service Desk Hours
Oct 17, 2017

IT support is now available to Dartmouth faculty, students and staff 24 hours a day, 7 days a week, 365 days a year. See for more information.

Email for more info:
Strengthening Email Security at Dartmouth: Microsoft’s Advanced Threat Protection (ATP)
Jul 24, 2017

Microsoft’s Advanced Threat Protection (ATP) for Dartmouth email will be deployed on July 31, 2017. This service is part of an ongoing cybersecurity initiative to continue protecting Dartmouth. ATP will analyze incoming email, and block malware and unsafe links.  

There is some chance that legitimate files may be blocked. A special response team will address these known issues. Call 603-646-2999 for assistance.

For more information: 

Email for more info:
New Self-Service Security Question Reset
Jun 7, 2017

Faculty and staff who lock their accounts by answering their security questions incorrectly can now reset their security questions and regain access to systems without intervention from the IT Help Desk – if they have a non-Dartmouth email address on file before the account is locked. See for more information.

Email for more info:
Fight Cybercrime with ITS Training Modules
Mar 21, 2017

Faculty and Staff:

Cyber threats are becoming more sophisticated and widespread. Learn the latest tricks cyber attackers are using, and how you can defend against them by taking ITS Cyber Security’s brief security modules.

In our training series, you’ll learn who is targeting our sensitive information, how we might be attacked, and why. In addition, we’ll teach you the steps you can take to protect yourself, your family, and our organization.  The modules are brief (typically 3 minutes in duration) and can be taken at your convenience. Once you complete the training, you’ll receive a printable certificate that documents 1 CPE (continuing professional education) credit.

Email for more info:
Information, Technology & Consulting