Information, Technology & Consulting

Eduroam Enabled at Dartmouth

Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. It allows students, researchers and staff from participating institutions to obtain Internet connectivity when visiting other participating institutions by simply opening their laptop and connecting to the Eduroam wireless network that is now available at many institutions.

How do I begin using Eduroam?

Follow the steps below to configure the Eduroam wireless network on your computer. Once you do this, whenever you are at any institution with Eduroam, simply enter your Dartmouth username and password (as noted below) and you will be connected to that institution's Eduroam wireless network.

Windows 8

  1. From the Windows tile screen, search for "Connect to a Network" and click the link when found.
  2. Eduroam should appear in the list of available wireless networks. Click Eduroam then click Connect.
  3. If you want to connect to the Eduroam wireless network whenever it is available, place a check in the Connect Automatically field.
  4. In the Username field enter <your netid>@dartmouth.edu.
  5. In the Password field enter the password for your dartmouth.edu account.
  6. Click OK.

Windows 7

Start the installation.

  1. Check the I accept the terms of the end-user license agreement box then click Start.
  2. When prompted, download the NetworkWizardLoader.exe file.
  3. When the download is complete, double click the file to open it then click Run.
  4. If prompted, click Allow this file.
  5. In the Username field enter <your netid>@dartmouth.edu.
  6. In the Password field enter the password for your dartmouth.edu account.
  7. Click Continue. You should automatically connect to the Eduroam wireless network.

Mac OS 10.9

  1. From the Wi-Fi menu bar control, search for and select Eduroam in the list of available wireless networks.
  2. In the Username field enter <your netid>@dartmouth.edu.
  3. In the Password field enter the password for your dartmouth.edu account.
  4. Click Join.
  5. You will receive a warning: "Authenticating to network "Eduroam". Before authenticating to 'radius.dartmouth.edu' you should examine the certificate to ensure that it is appropriate for this network". Click Continue.
  6. A dialog box will appear "You are making changes to your Certificate Trust Settings. Type your password to allow this. " Enter your computer's administrator password

Mac OS X 10.8

  1. From the Wi-Fi menu bar control, search for and select Eduroam in the list of available wireless networks.
  2. If you want to connect to the Eduroam wireless network whenever it is available, place a check in the Remember this network field.
  3. In the Username field enter <your netid>@dartmouth.edu.
  4. In the Password field enter the password for your dartmouth.edu account.
  5. Click Join.

How do I get support for Eduroam while visiting another institution?

Contact Dartmouth for assistance. There is very little the local institution can do to troubleshoot the connection as the authentication is occurring at the user's home institution. Send email to [email protected] or call 603-646-2999 (Tuck, Thayer and Geisel faculty, staff and students should contact their appropriate IT support office).

Can I access Dartmouth resources while on Eduroam at another institution?

Eduroam provides a way for you to be authenticated at another institution without having to go through any local guest setup at that institution. Once authenticated you are on that institution's network with access to their service features (i.e. their library) You would still have to use the same remote methods (VPN) to reach back to access Dartmouth local services.

What other institutions currently support Eduroam?

See https://monitor.eduroam.org/map_service_loc.php.

How do visiting researchers, students, and staff use Eduroam at Dartmouth?

A visitor will need to open the wireless icon on their computer and click Eduroam from the list of available networks. If they have a saved wireless configuration for Eduroam then their computer should automatically present the correct credentials. If there is no saved configuration for Eduroam, the user will need to provide their user name when prompted in the form of [email protected], then enter their password.

How does a visitor get support for Eduroam while visiting Dartmouth?

The visitor needs to contact their home institution's IT help desk for assistance. There is very little Dartmouth can do to troubleshoot the connection as the authentication is occurring at the user's home institution.

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Information, Technology & Consulting