Information, Technology & Consulting

News & Events

Thursday, July 9, 2015 - 1:51pm

Steve Nyman, chief information security officer (and former FBI agent and naval officer), discusses how colleges and universities deal with information security threats, and how the ways institutions of higher learning defend themselves against cybercriminals are as myriad as the forms of cyberattacks they face. 

Read the full story, published 7/8/15 by CIO

Department:
Thursday, June 11, 2015 - 12:00am
Derrol Carter

On June 22, 2015 Dartmouth will hold Service Awards events for staff who’ve worked at the College for 10, 15, 20, 25, 30, 35, 40, 45 years consecutively as of June 30, 2015.

This year, 11 ITS employees will be included in the celebration. Two of them, Derrol Carter and Stephen Glinos, have worked as user support technicians in the Computer Store for 35 and 25 years, respectively.

Derrol remembers the days when what was then the Personal Computer Center only consisted of a service section—it didn’t include a store until 1995. In fact, when he first began working at Dartmouth...

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Monday, May 11, 2015 - 3:18pm

Even a quick glance at edX offerings makes it clear these aren’t correspondence courses by email, or a collection of taped lectures. But they also aren’t like face-to-face Dartmouth classes. What’s different, and why does that matter?

JK: I think of edX courses in particular, and open online learning in general, as the next evolution of teaching materials. These courses are building interactive and social textbooks for a digital world. But even the very best edX course will offer a qualitatively different learning experience from how Dartmouth approaches teaching and learning. A...

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Monday, May 11, 2015 - 3:08pm

Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. It allows students, researchers and staff from participating institutions to obtain Internet connectivity when visiting other participating institutions by simply opening their laptop and connecting to the Eduroam wireless network that is now available at many institutions.

How do I begin using Eduroam?

Follow the steps below to configure the Eduroam wireless network on your computer. Once you do this, whenever you are at any...

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Monday, May 11, 2015 - 3:03pm

Office 365 provides Dartmouth students, faculty and staff:

  • the ability to install Microsoft Office for free on their personal or Dartmouth-owned computers and mobile devices (Office 365 ProPlus),
  • online document editing and storage with Office 365 WebApps,
  • 1 TB of personal storage space with OneDrive.

This software and...

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Monday, May 11, 2015 - 2:55pm

We have seen a recent rash of Macintosh computers coming into the IT Help Desk infected with a virus. We have traced some of these to downloading eBooks that are infected with a virus so be sure you only download books from reliable vendors.

You can also install Symantec's Endpoint Protection software to provide some defense against these viruses. Dartmouth provides this software to members of the Dartmouth community at no cost.

Department:
Monday, May 11, 2015 - 2:08pm

Many of Dartmouth's computing and information resources are available from off campus, although you need a connection to the Internet to access them. We recommend using a secure connection through a virtual private network (VPN) (authentication required).

One local ISP, Fairpoint Communications, has established a discounted Internet plan for Dartmouth employees. For details, see the Dartmouth Affinity Plan.

Connecting to the Internet from Off Campus

Most computers on campus are connected to the Internet via an Ethernet cable or a wireless connection. If you are at...

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Monday, May 11, 2015 - 2:02pm

When you visit a Dartmouth website that requires your Dartmouth username and password, you should look for a GREEN URL. If it’s NOT Dartmouth green, don’t proceed.

Any Dartmouth website that requests login info should have the GREEN bar. This  includes sites protected by WebAuth ( such as Banner, Canvas, Kronos, and Library Services) and Blitz Web, Calendar, and OneDrive.

We’ve recently added these green extended digital certificates to our websites to help you avoid being phished.

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Monday, May 11, 2015 - 1:57pm

When Apple Computer or Microsoft Corporation release an upgrade to their operating system (OS), the upgrade normally includes many new and improved features. We are often anxious to take advantage of these new features as soon as possible, but there often are compatibility issues when new system software becomes available.

You should make sure your computer will work with the new operating system before upgrading. Both Apple and Microsoft list the minimum requirements necessary for your computer to work with their operating systems. However, to ensure your computer has the necessary...

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Monday, May 11, 2015 - 1:53pm

Beginning Tuesday, April 14th, Lync 2013 will be upgraded to Skype for Business via the Windows Update process. Lync Online will also be upgraded to Skype for Business. While the user interface will immediately look different due to a change in color and icon depiction, it will continue to be familiar to Lync 2013 users.

People running Lync for Macintosh will not be affected by this transition at this time; people running Lync 2010 will not be affected by this transition until they upgrade to Office 2013.

No features or functionality will be lost in this upgrade. What will be...

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