Information, Technology & Consulting

Knowledge Base Search

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 74 results in 0.116 seconds.

Search results

    Microsoft Office for Macintosh

    Step-by-Step

    Installing Microsoft Office on Your Macintosh

    Download and Install Sibelius 7 for Macintosh

    Step-by-Step

    This application is site licensed and requires a computer that is connected to the Dartmouth network each time you run Sibelius.

    Remote IT Support Sessions

    Step-by-Step

    Information, Technology & Consulting (ITC) has a tool called TeamViewer that allows our staff members to take control your computer remotely, but ONLY WITH YOUR EXPLICIT PERMISSION.

    Upgrading Java

    Step-by-Step

    Users of centrally controlled administrative systems should be running Java 8 update 101 as of August 2016. Follow the steps below to upgrade to that version of Java if you are not prompted when you log into a system. If you have any questions about whether or not to upgrade your Java version please call the IT Help Desk at 603-646-2999 7:30am - 5:30pm ET Monday-Friday.

    DartAlert

    Details

    DartAlert is part of a campus-wide communications system that Dartmouth would utilize in the event of an emergency. AlertUs is the application that allows Dartmouth's authorized personnel to relay important emergency alert information to your computer screen.

    Mac OS X

    Windows Updates

    Details

    Microsoft provides an easy way of downloading updates to their operating systems, as well as other common Microsoft desktop applications via the Web:

    IDL for Windows

    Step-by-Step

    This application uses a network license manager and requires a connection to the Dartmouth network each time you run IDL.

    VPN Client for Macintosh

    Details

    In 2015, Dartmouth switched from a java-based VPN client (known by several names - Juniper, Network Connect, Junos Pulse) to an application that requires software be installed on the computer before the VPN connection is tried. The new product is named Big-IP Edge Client or F5 Access.

    Before you begin

    The Juniper VPN system should be entirely removed from your computer before you can install and use the Big-IP Edge Client. Make sure to look for an remove Juniper, Junos Pulse and Network Connect.

    VPN Client for Windows

    Details

    Dartmouth uses Big-IP Edge Client (also known as F5 Access) for VPN access that requires software be installed on the computer before the VPN connection is tried.

    Before you begin

    Download and Install SSH Secure Shell

    Step-by-Step

    1. Click here to Download SSH Secure Shell on a Windows computer.
    2. Double-click the installer you downloaded.
    3. Click Next.

Pages

Close
Information, Technology & Consulting