Information, Technology & Consulting

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    Software Installers

    Download and Install Sibelius 7 for Macintosh

    Step-by-Step

    This application is site licensed and requires a computer that is connected to the Dartmouth network each time you run Sibelius.

    Remote IT Support Sessions

    Step-by-Step

    Information Technology Services (ITS) has a tool called TeamViewer that allows our staff members to take control your computer remotely, but ONLY WITH YOUR EXPLICIT PERMISSION.

    Upgrading Java

    Step-by-Step

    Users of centrally controlled administrative systems should be running Java 8 update 101 as of August 2016. Follow the steps below to upgrade to that version of Java if you are not prompted when you log into a system. If you have any questions about whether or not to upgrade your Java version please call the IT Help Desk at 603-646-2999 7:30am - 5:30pm ET Monday-Friday.

    DLRecorder for Macintosh

    Step-by-Step

    1. Click here to download DLRecorder.
    2. You will prompted by the Dartmouth Web Authentication page for your NetID and password to authenticate for access to the download.
    3. Double-click to downloaded file and run the installer.

    Details

    Stella for Macintosh

    Step-by-Step

    1. Download and install KeyAccess for Macintosh if not already installed on your computer.
    2. Download Stella for Mac OS X, installation instructions are provided in the ReadMe-Dartmouth file.

    Acrobat Reader for Macintosh

    Details

    Adobe Acrobat Reader is a freeware program that allows you to read files that were saved in a PDF format. Preview is an application built into the MacIntosh OS that also allows you to read files that were saved in a PDF format.

    PDF is the acronym for Portable Document Format, which is a file format used for capturing fully formatted documents from almost any application, thus making them easily exchangeable and application independent.

    VPN Client for Macintosh

    Details

    In 2015, Dartmouth switched from a java-based VPN client (known by several names - Juniper, Network Connect, Junos Pulse) to an application that requires software be installed on the computer before the VPN connection is tried. The new product is named Big-IP Edge Client or F5 Access.

    Before you begin

    The Juniper VPN system should be entirely removed from your computer before you can install and use the Big-IP Edge Client. Make sure to look for an remove Juniper, Junos Pulse and Network Connect.

    Windows Updates

    Details

    Microsoft provides an easy way of downloading updates to their operating systems, as well as other common Microsoft desktop applications via the Web:

    Download Apple Quicktime

    Details

    Quicktime is a program used for displaying video and playing sound files on your computer. Some Dartmouth class material may require Quicktime. Apple supports Quicktime for Windows and Mac OS X. Both Quicktime versions can be downloaded from Apple's web site. Alternatively, a computer running Mac OS X can download the current version of Quicktime by running the Mac OS X software updates from the Apple menu.

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