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    Frequently Asked Questions about Network Registration

    Details

    Who Needs to Register?

    Anyone attempting to plug into and use the wired campus network will need to be registered in order to use the network. Computers connected to the VPN or those that have static IP addresses are already registered.

    Who Is Allowed to Use the Wired Network?

    You must be affiliated with the college (faculty, student, and staff) and be able to provide campus credentials (your NetID and password) to register.

    Network Troubleshooting

    Details

    Check with others in your area or building to determine if they are also having problems. If so, please contact the IT Service Desk at 603-646-2999, send an email to [email protected], or contact your department's IT support office.

    Configure Dartmouth Secure for Mac OS X

    Step-by-Step

    In order to configure your computer for the Dartmouth Secure wireless network you need the following:

    Dartmouth Mobile

    Step-by-Step

    With Dartmouth Mobile you can stay connected and find what you need at Dartmouth. With this app you can:

    Network Jack Add Move Change Service Overview

    Details

    Description

    Data (network) jack activation, installation, and repair requests can be placed with the Wired Network Service Request Form, or by sending an email request to [email protected].

    Upper Valley Internet Service Providers

    Details

    To access the Internet from locations outside of the Dartmouth campus, you will need to contact a commercial Internet Service Provider (ISP) to investigate what kind of connection service they offer in your area and which will work best for you.

    Note: Check the agreements carefully. Some of the ISPs listed below charge a fixed fee for a certain number of connect hours, with an additional charge for extra hours. Check the web pages of these ISPs to see if the high-speed service is available in your particular area.

    Configuring Dartmouth Secure Remote and GoGreen Remote

    Details

    Dartmouth remote locations including Boston, New York and San Francisco have a secure wireless network that works like the Dartmouth Secure wireless on campus with a secure set identifier of "Dartmouth Secure Remote".

    These same locations also have a guest wireless network called GoGreen Remote. The GoGreen Remote network uses WPA2-PSK technology similar to that used on most home networks -- with password only authentication.

    How Do I Get a Device With No Web Browser on the Network?

    Applies To

    Gaming consoles, smart TVs, printers, robotic devices, lab equipment, building sensors, routers and other devices that use Ethernet networking, but don't have an interface or web browser capability.

    Step-by-Step

    If you have a device that needs to use the wired Ethernet network and the device does not support a web browser,

    WiFi Calling

    Details

    What is Wi-Fi Calling?

    Wi-Fi Calling is a service for Android and iOS smartphones providing the ability to make and receive phone calls over a wireless network connection, rather than the cell network. It's simple to use with no separate application or log-in required. Wi-Fi calling is a free service when calling to a US, US Virgin Islands, or Puerto Rico number. International rates still apply for international numbers.

    I Can't Connect to Eduroam or Dartmouth Secure

    Details

    There are a number of possible reasons:

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