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    Frequently Asked Questions about Network Registration

    Details

    Who Needs to Register?

    Anyone attempting to plug into and use the wired campus network will need to be registered in order to use the network. Computers with static IP addresses are already registered.

    Who Is Allowed to Use the Wired Network?

    You must be affiliated with the college (faculty, student, and staff) and be able to provide campus credentials (your NetID and password) to register.

    Network Access Service Overview

    Details

    Description

    Dartmouth provides wired and wireless access to the Dartmouth network.

    All wired devices must be registered to the network to associate the device with an individual user.

    Dartmouth’s wireless system provides support for 802.11 a/g/n wireless standards. There are three main SSIDs: Dartmouth-Secure, Dartmouth-Public, and Eduroam.

    Quick Access

    Wired

    Network Troubleshooting

    Details

    Check with others in your area or building to determine if they are also having problems. If so, please contact the IT Service Desk at 603-646-2999, send an email to [email protected], or contact your department's IT support office.

    Configure Dartmouth Secure for Mac OS X

    Step-by-Step

    In order to configure your computer for the Dartmouth Secure wireless network you need the following:

    Network Jack Add Move Change Service Overview

    Details

    Description

    Data (network) jack activation, installation, and repair requests can be placed with the Wired Network Service Request Form, or by sending an email request to [email protected].

    Quick Access

    Submit a request for moves, adds, changes to the campus network cabling by filling out the online form

    Available to

    Dartmouth faculty, staff, and students

    Upper Valley Internet Service Providers

    Details

    To access the Internet from locations outside of the Dartmouth campus, you will need to contact a commercial Internet Service Provider (ISP) to investigate what kind of connection service they offer in your area and which will work best for you.

    Note: Check the agreements carefully. Some of the ISPs listed below charge a fixed fee for a certain number of connect hours, with an additional charge for extra hours. Check the web pages of these ISPs to see if the high-speed service is available in your particular area.

    Konica Minolta Mac Setup

    Step-by-Step

    Before you begin, you will need to know your computer’s operating system. To find this information, click the Apple menu, then About this Mac

    Setting up a new printer is a three-step process: download the driver, install it, then configure the printer.

    Download the Driver

    Go to http://onyxweb.mykonicaminolta.com/OneStopProductSupport/

    Configuring Dartmouth Secure Remote and GoGreen Remote

    Step-by-Step

    Configuring a Connection to Dartmouth Secure Remote

    1. Use your browser to navigate to: https://software.dartmouth.edu/setupWizard/DartmouthSecureAndDartmouthSecureRemote/index.html.
    2. Accept the terms of the End User License agreement.
    3. Click Start.
    4. Follow the Step-by-Step instructions.

    Connecting to GoGreen Remote

    1. Open the wireless locator on your device.

    I Can't Connect to Eduroam or Dartmouth Secure

    Details

    There are a number of possible reasons:

    Dartmouth's Connections to the Internet

    Details

    Dartmouth is connected to the Internet via 2 separate ISP providers: Level3 and VermontTel. Each provider is connected at 2Gbps to the college.

    We attach to Level 3 (a tier one provider) in Boston at the regional ISP distribution point called the Northern Crossroads (NOX) which is managed by MIT. We transport our traffic to the NOX via a regional optical network which we are a consortium partner in with the University of New Hampshire, and the University of Maine.

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