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    Symantec Endpoint Protection for Macintosh

    Step by Step

    Dartmouth strongly encourages all users to install and keep anti-virus and malware software and virus definitions up-to-date on a regular basis as part of your computer maintenance routine.

    Minimum System Requirements for Installing Symantec Endpoint Protection

    Your computer must meet the following minimum computer requirements:

    • 512 MB or more RAM
    • 1 GHz or higher processor
    • 850 MB free hard drive space

    Installing Symantec Endpoint Protection for Macintosh

    Support Policies for Academic Departments

    Details

    Academic departments within the Arts and Sciences division can access immediate assistance in any of the following ways:

    Andes and Polaris Environments

    Details

    To connect to andes.dartmouth.edu (You need an ssh-client):

    ssh [email protected]

    To connect to polaris.dartmouth.edu (You need an ssh-client):

    ssh [email protected]

    Create a Contact Group in Outlook

    Step-by-Step

    Outlook 2013, 2016 (Windows)

    1. Click Contacts (or People) in the Navigation pane on the bottom left of the Outlook window.
    2. On the Home tab, click New Contact Group.
    3. In the Name field, type the name of your Contact Group (for example, "Political Friends").
    4. On the Contact Group tab, in the Members group, click Add Members.

    Frequently Asked Questions about OmniUpdate Support and Accounts

    Details

    I need some help with OmniUpdate. When are your weekly office hours?

    Find our weekly office hours times and locations here.

    What kinds of OmniUpdate support do you provide?

    OmniUpdate provides information on their website; see OmniUpdate Support & Documentation.

    Changing Your Password

    Warning

    Comcast Xfinity FAQs

    Details

    How do I access Xfinity On Campus on my computer?

    1. Make sure you're on campus and connected to the campus wired or wireless IP network.
    2. Go to https://www.xfinityoncampus.com/.
    3. In the Login box, enter Dartmouth for the required school name.
    4. You’ll then be re-directed into the Dartmouth Web authentication process. Enter your Dartmouth NetID and password when prompted.

    Support Policies for Administrative Departments

    Details

    Administrative departments within the College can access immediate assistance in any of the following ways:

    Desktop Hardware Service Overview

    Details

    Description

    Information Technology Services (ITS) helps members of the Dartmouth community to obtain, use and dispose of desktops and laptops:

    Remote Desktop Services (RDS) on a Macintosh

    Details

    Dartmouth is replacing Citrix with RDS as of November 29, 2016 for accessing these applications:

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