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    Installing GreenPrint for Macintosh

    Step-by-Step

    1. Download GreenPrint-KM.
    2. Navigate to where the file was downloaded on your computer and double-click the GreenPrint-KM.dmg file.
    3. Open the GreenPrint-KM disk on the desktop.
    4. Double-click the Popup.pkg file to view the Install Pharos Popup Client installer
    5. The installer's welcome message appears. Click the Continue button twice.

    Switch GreenPrint from Color to Black and White on Macs

    Step-by-Step

    Greenprint will default to print in color if you are using one of the color printers in the Greenprint system. To change your default so that you always print in black and white, and don't get assessed the higher charge for printing in color, follow the steps below:

    Getting help with GreenPrint

    Details

    If you are having problems with the GreenPrint software on your computer, contact the IT Service Desk or your department's IT support office by emailing [email protected] or calling 603-646-2999.

    Supported Printers

    Details

    Information Technology Services consulting staff are prepared to assist any Dartmouth student, faculty, or staff member with any of the printers listed below.

    • Epson and HP inkjet printers
    • Xerox and HP laser printers
    • Dell laser printers

    Konica Minolta multi-function copiers are supported directly through Konica Minolta. You can reach them via phone at 800-456-5664 or online at www.mykmbs.com.

    Supported File Types for GreenPrint Mobile

    Details

    GreenPrint Mobile is capable of printing the following formatted documents (Windows or Mac):

    Estimating GreenPrint Printer repair time?

    Details

    Typically, when there are problems with GreenPrint, it is usually because a specific printer someone is trying to use is not working; occasionally there is a system-wide problem that is preventing all GreenPrint printers from working.

    • If the printer has a broken part that needs to be replaced, it may be down for a length of time. Please use another printer in this event.
    • If a system-wide problem is causing all the GreenPrint printers not to work, the problem is receiving immediate attention.

    Wait Time for Greenprint Job to Print

    Details

    The average academic print job is six pages long. The GreenPrint printers print 45 pages a minute; about eight seconds to print an average job.

    However, large graphics jobs (PDF files and PowerPoint documents, for instance) require intensive processing by the printer. This means that a single page of a graphics-intensive job may take several minutes to process (blinking green light on the printer) before the page actually prints. For these types of jobs:

    What is GreenPrint Mobile?

    Step-by-Step

    1. Send or forward an email to [email protected] with the document(s) you wish to print attached.

    What is GreenPrint?

    Details

    GreenPrint is the printing system that Dartmouth provides for students.

    Important: There are new printers for the start of the fall term of 2015. These printers require updated GreenPrint software to be installed. Click the links at the bottom of this article to install the new software. If your GreenPrint printer is named "GreenPrint-KM" then you already have the new software.

    Student Printing Service Overview

    Details

    Description

    Dartmouth provides students with a group of printers (known as GreenPrint), located at various locations around campus. Students with a valid Dartmouth NetID can send print jobs to the “GreenPrint” queue then walk up to any Greenprint printer on campus and print their work at the printer in front of them.

    Quick Access

    GreenPrint for Macintosh

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