Information, Technology & Consulting

Knowledge Base Search

KB - Search Helper Text

Use the search box to look for specific articles, or use the topic filters to display results that are relevant to a particular subject. Use the "clear filters" button to reset all search terms and filters.

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 45 results in 0.021 seconds.

Search results

    Configure Dartmouth Secure for Mac OS X


    In order to configure your computer for the Dartmouth Secure wireless network you need the following:

    Reset DNS on Windows


    1. Click Start then Control Panel.
    2. Click Network and Internet then Network Connections.
    3. Right click the adapter you are using and need to change then click Properties from the menu that appears.
    4. Scroll down to the Internet Protocol Version 4 (TCP/IPV4) adapter and click Properties.
    5. Click Obtain DNS Iserver address automatically then OK.

    Reset DNS Servers on Mac


    1. Open Finder then double click Applications in the left menu bar.
    2. Double click System Preferences from within the Applications folder.
    3. Double click Network.
    4. In the left hand navigation column, click the first connection that is marked Connected to select it. All active connections have a green dot next to them.
    5. Click the Advanced button found in the lower right corner.

    Network Service Request


    To request general network services, complete the Network Service Request form.

    Use this form to request services, such as:

    Configure Dartmouth Secure Manually


    1. Start your device's wireless configuration utility and enter the following information.
      • Network Name (SSID): Dartmouth Secure
      • Security: WPA-2 Enterprise (If not an option, select PEAP, field may be labeled "EAP".)
      • Encryption type: AES (If using PEAP, need to select MSCHAPV2, field may be labeled Phase2.)
      • Username: Your Dartmouth NetID
      • Password: Your Dartmouth password

    Configuring Dartmouth Secure Remote and GoGreen Remote


    Configuring a Connection to Dartmouth Secure Remote

    1. Use your browser to navigate to:
    2. Accept the terms of the End User License agreement.
    3. Click Start.
    4. Follow the Step-by-Step instructions.

    Connecting to GoGreen Remote

    1. Open the wireless locator on your device.

    Printer or Server Access to Wired Network


    To request a wired network service repair, see:

    To request a static address for a computer, printer, server, or other network device

    Mac OS X Computer Name and IP Address


    To locate the name of your Mac OS X computer or it's current IP address:

    Guest Connection to Wired Network


    If you have been granted the ability to create guest accounts for the wireless network, follow the steps below.

    Network Options


    Visitors to Campus:

    To connect to the Internet on campus, select "Dartmouth Public" from the list of available public wireless networks. For more information, see How Do Alumni, Guests, or Members of the Public Use the Wireless Network?.


Information, Technology & Consulting