Information, Technology & Consulting

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    Remote IT Support Sessions

    Step-by-Step

    Information, Technology & Consulting (ITC) has a tool called TeamViewer that allows our staff members to take control your computer remotely, but ONLY WITH YOUR EXPLICIT PERMISSION.

    Online IT Courses

    Details

    If you want to learn more about technology on your own time and at your own pace, consider the many online courses tutorials provided across Dartmouth. You can learn everything from how to author web pages to making spreadsheets in Excel.

    EndPoint Protection for Windows 7

    Step-by-Step

    Dartmouth is moving from using Symantec EndPoint Protection for Windows 7 computers to a tool provided with the Windows operating system - Microsoft Security Essentials. This provides anti-virus and malware protection for your computer. 

    Important: Prior to installing Microsoft Security Essentials you MUST remove any other anti-virus software that was previously installed on your computer. Failure to do this has caused computers to not start up properly.

    Install Updates for QuickTime Player for Macintosh

    Step-by-Step

    If Apple has released an update to QuickTime Player, you can install it using App Store Updates in Mac OS X.

    Adobe Acrobat reduce file size for printing or emailing

    Step-by-Step

    Note: Reducing the size of a PDF will not affect the quality of the text or appearance.

    Instructional Centers

    Details

    Dartmouth has one Instructional Center that faculty or staff can reserve for teaching hands-on classes:

    37 Dewey Field Road (DFR) Instructional Center (Macintosh and Windows)

    Wireless Access Across Campus

    Details

    There are twelve major sections of the wireless network across campus. As you move from one section to another, the re-authentication that is necessary for wireless should occur transparently. The range of wireless depends on how far you roam outside those sections covered by the campus wireless.

    How Do I Get a Device With No Web Browser on the Network?

    Applies To

    Gaming consoles, smart TVs, printers, robotic devices, lab equipment, building sensors, routers and other devices that use Ethernet networking, but don't have an interface or web browser capability.

    Step-by-Step

    If you have a device that needs to use the wired Ethernet network and the device does not support a web browser,

    Connect to the Ethernet (Wired) Network

    Step-by-Step

    There is no software required to use the registration system. Registration of computers is completed through the use of a web browser.

    You must be affiliated with the college (faculty, student, and staff) and be able to provide Dartmouth credentials (NetID and password) to register.

    Anyone attempting to plug a computer into the wired Ethernet campus network will need to register the computer in order to use the Ethernet network. If you have a VPN connection active, disconnect from that first.

    Boot Camp Assistant

    Warning

    To prevent the possibility of data loss, back up your disk before partitioning it or installing Windows. If you have a laptop computer, make sure the power adapter is connected.

    Details

    Boot Camp Assistant helps install Microsoft Windows on a Macintosh computer by downloading the necessary support software, creating a partition on your disk for the Windows operating system, and then running the Windows installer. When using Boot Camp, you must restart the Macintosh desktop and boot into Windows.

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Information, Technology & Consulting