Information, Technology & Consulting

Knowledge Base Search

KB - Search Helper Text

Use the search box to look for specific articles, or use the topic filters to display results that are relevant to a particular subject. Use the "clear filters" button to reset all search terms and filters.

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 294 results in 0.02 seconds.

Search results

    FAMIS Work Order System


    FAMIS is a system for requesting and managing facilities and grounds maintenance, including all the associated costs. FAMIS Xi is the current version.

    Network Jack Add Move Change Service Overview



    Data (network) jack activation, installation, and repair requests can be placed with the Wired Network Service Request Form, or by sending an email request to [email protected].



    Dartmouth's Information, Technology & Consulting division supports a number of peripherals.

    Outlook 2013/2016 Signature Save Error


    To restore the saving of signatures features in Microsoft Outlook you must remove the File Block settings from Web Pages, RTF File and Plain Text Files, as signatures are saved in those 3 formats.

    Incoming Students Bringing a Computer from Home


    If you already own a computer, or plan to buy one from someone other than Dartmouth's Computer Store, please be aware that you will not be entitled to a free loaner from the Computer Store and will be charged a service fee if you bring your computer to the Computer Store for service.

    Desktop Application Instructor-led Workshops


    Access Disk Utilities on a Macintosh

    Step by Step

    1. If you're using OS X Lion (10.7) or later, start the computer from Recovery System or Internet Recovery. To start your Macintosh computer from Recovery, restart your computer and hold down the Command and R keys at startup. You need to have a connection to the Internet to do this. If you're using an older version of OS X and your computer came with a Mac OS X Install disc, insert the installation disc and restart the computer while holding the C key instead.

    Upper Valley Internet Service Providers


    To access the Internet from locations outside of the Dartmouth campus, you will need to contact a commercial Internet Service Provider (ISP) to investigate what kind of connection service they offer in your area and which will work best for you.

    Note: Check the agreements carefully. Some of the ISPs listed below charge a fixed fee for a certain number of connect hours, with an additional charge for extra hours. Check the web pages of these ISPs to see if the high-speed service is available in your particular area.

    Apple TV


    Apple TVs will work when plugged into campus Ethernet (a wired network connection). However, they need to be registered on the Dartmouth network when they are first set up. To do this, follow the instructions found at

    Connect to the Ethernet (Wired) Network

    Apple TVs do not work on our campus wireless networks.

    How to Use a GreenPrint Printer


    1. Touch the card reader screen and swipe your Dartmouth ID card
    2. Locate your job in the list and select it.
    3. The information button to the right of the job(s) show the cost of the print, your account total and the date/time you sent the job to Greenprint-KM.
    4. If you would like to remove the job from your queue, click Delete.
    5. If you would like to print the job, click Print. Your job will print on the Release Station printer that is connecting to this display.


Information, Technology & Consulting