Information, Technology & Consulting

Knowledge Base Search

KB - Search Helper Text

Use the search box to look for specific articles, or use the topic filters to display results that are relevant to a particular subject. Use the "clear filters" button to reset all search terms and filters.

Use the search box to query for articles in the Knowledge Base, or use the categories on the left to narrow down what results you are interested in.

The search found 208 results in 0.021 seconds.

Search results

    Comcast Xfinity FAQs

    Details

    How do I access Xfinity On Campus on my computer?

    1. Make sure you're on campus and connected to the campus wired or wireless IP network.
    2. Go to https://www.xfinityoncampus.com/.
    3. In the Login box, enter Dartmouth for the required school name.
    4. You’ll then be re-directed into the Dartmouth Web authentication process. Enter your Dartmouth NetID and password when prompted.

    Xfinity Service

    Details

    As of September 15, 2015, Comcast's Xfinity On Campus service is now available for residential students living in on-campus housing. Developed by Comcast, Xfinity on Campus is a service that lets participating students watch live TV and On Demand content on their IP-enabled devices, including laptops, tablets and smartphones via WiFi, so there’s no need for a TV.

    Producing a New Video with Media Production Group

    Details

    If you need a video or audio project to promote a program or event, or to preserve or document historical materials, the ITC Media Production Group can provide you with help planning and producing, editing, and distributing original videos, audio and media.

    Tips for Getting Started

    Planning and Producing

    Telephone Service Overview

    Details

    Description

    Dartmouth faculty, staff and students are provided with a phone line for placing local and domestic long distance calls free of charge.

    Voicemail is also available for each line. Conference calls are also supported.

    International calling is billed to department accounts for faculty and staff.

    Telephones are available for purchase at the Computer Store.

    Students who need access to international calling can purchase a calling card at the Computer Store located in the basement of McNutt.

    Outlook for Mac - Cannot access Shared calendar Free/Busy

    Details

    While Free/Busy viewing access to calendars is the default setting for Dartmouth O365 services, this feature is actually only available using the Outlook for the Web (BWA) interface or Outlook for Windows client, and by design is not present for Outlook for Macintosh clients.

    The minimum permission needed to open a calendar using an Outlook for Macintosh client is Reviewer, this level allows the Reviewer to see details of meetings and appointments.

    Phone Types by Dorm

    Details

    The table below provides information regarding which dorms use VoIP phones and which dorms use standard analog phones.

    In the dorms that are listed as VoIP, Dartmouth provides one phone for each room, regardless of the number of beds in the room. These phones are locked to the specific jack they are plugged into and cannot be moved by the student. See the Office of Residential Life for more information.

    Outlook Default Email Program

    Step-by-Step

    For Windows:

    1. In Outlook, click the File menu.
    2. Click Options.
    3. Click the General tab.
    4. Under Start up options select the Make Outlook the default program for E-mail, Contacts and Calendar check box.
    5. Click OK.

    For Macintosh:

    Downloading and Installing IP Communicator for Windows

    Step by Step

    Before you begin, make sure your wireless network is disabled. While IP communicator can use either the wired or wireless network, access to the wireless network needs to be disabled during the installation process. If you have questions about how to do this, contact your school's IT Service Desk, or send email to [email protected].

    Obtaining Email Header

    Step-by-Step

    When reporting spam or phishing attempts, we need the internet header of the message. The easiest way to submit this information to ITC is by forwarding the message as an enclosure.

    From BWA (aka Office 365 Outlook):

    Non-Dartmouth ListServ Owner

    Step by Step

    To grant Listserv list ownership to someone who is not a member of the Dartmouth community, a ListServ account will need to be created. To do so, follow the steps below:

Pages

Close
Information, Technology & Consulting