Information, Technology & Consulting

Accessing ServiceNow

Details

ServiceNow is a cloud-based system for managing services offered by Information Technology Services. Using ServiceNow, users can submit requests for assistance, track the progress of their requests, and search the knowledgebase for common solutions or known errors.

Getting Access

Use your Dartmouth NetID and password to access ServiceNow. There are no special privileges needed to access the base system.

Those users who need access to more than the base modules within the system should submit a request to [email protected] specifying which module they need access to and the reason for that enhanced access.

Logging In

Go to itservices.dartmouth.edu to access Dartmouth's implementation of ServiceNow.

Getting Help

If you are having problems using ServiceNow, email [email protected].

System Requirements

Any Web browser should be able to be used to access the ServiceNow website.

Topic: 
Administrative Applications
Subtopic: 
Administrative Systems
Last updated: 
Wednesday, July 20, 2016
Meta: 
ITSM management ticket tracking

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

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Information, Technology & Consulting