Information, Technology & Consulting

Dartmouth Unity Voice Mail Guide

Details

Access Your Voice Mail

From an On Campus Phone: Press the messages key, then enter your password as prompted.

Note: On occasion, the message light is shows red on your phone and doesn't go out once you clear the messages. To turn off the message light when there are no messages, dial 72099 from your phone.

From an on Campus Phone Other Than Yours: Dial 6-1000. You will be prompted for your ID (your 5 digit extension), then your password.

From an Off Campus Phone: Dial 646-1000. When answered, you will be prompted for your ID (your 5 digit extension) then password.

Change the Recording of Your Name

  1. Press the messages button and login; Dial 6-1000; off-campus 646-1000.
  2. Press 4 – 3 – 2.
  3. At the tone, record your name or press * to keep current recording.

Change Your Recorded Greeting

  1. Press the messages button and login; Dial 6-1000; off-campus 646-1000.
  2. Press 4 – 1 – 1.
  3. Press 1 to rerecord it.
  4. Press 2 to enable or disable your alternate greeting.
  5. Press 3 to record a different greeting, choose the greeting, then rerecord it.

Change Your Password

  1. Hit the messages button and login; Dial 6-1000; off-campus 646-1000
  2. Press 4 – 3 – 1
  3. Enter new password; enter new password again to confirm it and press #

Change Playback Speed

  1. While listening to a message, you can toggle among these speed settings.
  2. Press 4 once to slow playback; Press 4 again for slower playback.
  3. Press 6 once for fast playback; Press 6 again for faster playback.

Adjust Playback Volume

  1. While listening to a message, you can toggle among volume settings to adjust the volume of that message.
  2. Press 5 once increases the volume; Press 5 again decreases the volume; Press 5 again returns to normal.

Managing Your Voice Mail Messages

Checking Messages

  1. Press the messages button and login; Dial 6-1000; off-campus 646-1000.
  2. Either press 1 to hear new messages or 3 to hear old messages then press 1 to hear saved messages.
  3. During a message press 5 to skip and forward; 9 to fast-forward to end.
  4. Use these keys anytime: * to exit; # to skip or move ahead; 0 for help.

Replying to Messages

  1. After listening to the message, press 4.
  2. Record the message, and use these keys as you record: 8 pause or resume; # end recording.
  3. Press # to send the message or press 1 for message options. Then use the stated keys to select options.
  4. Follow the Cisco Unity conversation to handle the original message.

Forwarding Messages

  1. After listening to the message, press 5.
  2. Follow the Cisco Unity conversation to address the forwarded message. To address the message to a private list, press ## to switch to number entry as necessary.
  3. Press 2 to record an introduction and use these keys as you record: 8 pause or resume; # end recording.
  4. Press 3 for message options. Press # to forward the message as is.
  5. Use the following keys to manage the original message and to control playback.

Deleting Messages from Your Phone

  1. Dial 6-1000; off-campus 646-1000.
  2. Press 1 to hear new messages or press 3 to review old messages.
  3. During or after message playback, press 3 to delete the message.
Topic: 
Email, Communication and Collaboration
Subtopic: 
Telephone
Last updated: 
Thursday, November 16, 2017
Meta: 
cisco voicemail

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

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