Information, Technology & Consulting

Email Message and Attachment Size Limits

Details

Microsoft has recently increased to 150 MB the maximum size that an attachment and/or an email message can be. However, sending an email message of this size is dependent upon what application you use to send the email, and where the recipient's mailbox resides.

It is generally considered best practice to not send emails with large attachments, but to send a link to that attachment instead as this would quickly fill up your mailbox, it will tie up your mailbox while the file is being sent, and it slows down the servers that are processing the mail.

See http://tech.dartmouth.edu/its/services-support/help-yourself/knowledge-base/sharing-documents-onedrive for information on sending a link to a file you have stored in OneDrive. 

It is also important to note that this change does not mean that the types of files that are prohibited from being emailed has changed (e.g. files with a .exe extension, etc.). Those file types are prohibited as they are a very common way for people to send computer viruses. 

If you do need to send a large email message, below are some guidelines to help you understand what will and will not work. 

 Client  Send Messages Up to 150 MB   Receive/Open Messages Up to 150 MB
 BWA   No  Yes
 Outlook 2016 for Mac  Yes  Yes
 Outlook 2016 for Windows   Yes  Yes
 Apple Mail   Yes   Yes
 Gmail  No - link with Google Drive  No
 Hotmail/Live  No - link with OneDrive  No

 See https://technet.microsoft.com/en-us/library/exchange-online-limits.aspx#Anchor_4 for more information on mailbox limits.  

Topic: 
Email, Communication and Collaboration
Subtopic: 
Email/Exchange
Last updated: 
Friday, November 10, 2017

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

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Information, Technology & Consulting