Information, Technology & Consulting

Sending a Document to GreenPrint

Step-by-Step

Note: If the computer you are using to print to GreenPrint is not connected to the Dartmouth network (e.g. via an Ethernet cable or wirelessly on the Eduroam or Dartmouth Secure wireless networks) then you need to start a VPN connection prior to printing to GreenPrint. See VPN Service Overview for additional information.

  1. Once the Greenprint software is installed, select GreenPrint-KM from the list of printers on your computer.
  2. If you have a GreenPrint printer, please delete it! Be sure you have GreenPrint-KM as an option.
  3. You will be asked for your Dartmouth NetID, password, and a name for the print job.
  4. Your print job will be held in the print queue until you go to one of the GreenPrint printers (follow the link below to see the various locations on campus) and release your job.
  5. To actually print the job you sent to the GreenPrint queue, walk up to the printer on which you want the job to print. Swipe your ID card, or enter your Dartmouth NetID and password.
  6. Select your print job from the list. If the file you are printing has a lot of graphics in it or is a .pdf, it may take a few minutes to print.

Details

Greenprint-KM defaults to double-sided printing. Please follow the directions at Single or Double-Sided Printing with GreenPrint to print single-sided.

Greenprint only supports printing on 8-1/2" x 11" (US Letter) paper.

To release a job (print) on a GreenPrint printer you must first have submitted a job successfully to the GreenPrint printing system - either using the GreenPrint software installed on your computer or by using the Greenprint Mobile service.

After the GreenPrint-KM software is installed on your computer, when you print a file to the GreenPrint system, the software will automatically look for updates. A box will pop up on your computer showing that it is looking for "Pharos updates". This will occur once every 24-hours.

For more information related to this topic, see:

List of GreenPrint Public Printer Locations

Map of GreenPrint Locations with printer status

Topic: 
Computer and Device Services
Subtopic: 
Student Printing
Last updated: 
Monday, November 27, 2017

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

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Information, Technology & Consulting