Information, Technology & Consulting

DartHub Enhancements

In response to student feedback, Information, Technology and Consulting (ITC) has implemented improvements to DartHub (aka BannerStudent). Changes include enhancements to the Search feature, the ability to hide the Calendar sidebar and the addition of a What’s New link. And don’t forget that you can click on the DA$H Account link at the top of the DartHub window to view your account transactions and balance. A new, friendly, user interface has been added to view DA$H details.

Wireless Network Changes Scheduled for August 29

At 8:00 a.m. on Wednesday, August 29, the Dartmouth Secure wireless network will be retired and eduroam will become the College’s secure wireless network on campus, at Centerra and DHMC. 

Why eduroam?   

The KGB Wants You!

Be careful what you click, be suspicious when asked for private information, and NEVER provide your login credentials! Here’s why: In 2015, several Dartmouth faculty were victims of phishing email sent by the Russian FSB (formerly known as the KGB). In 2017, Iranian attackers gained the login credentials of several Dartmouth accounts (the Iranian operatives were identified by FBI and charged in federal court in NY). Dartmouth was one of over 100 colleges targeted. Fortunately, in both of these cases, the attackers did not penetrate Dartmouth systems.

DarTV to be Retired on September 1

On September 1, 2018, Information, Technology and Consulting will retire DarTV in favor of Xfinity on Campus, a TV-streaming service for use by residential students and in common spaces such as residential hall lounges and Alumni Gym. Already available at Dartmouth, Xfinity on Campus provides a rich TV-viewing experience including access to pay-per-view events and on-demand programming, and the ability to customize TV viewing.

IoT Devices on Dartmouth Public Wireless (HomePod, Echo, etc.)

On Thursday, March 15th at 7 a.m., the network will be upgraded to permit Internet of Things (IoT) devices on the Dartmouth Public wireless network. In addition, the Dartmouth Public wireless network will no longer require opening a web browser before getting a connection. This change is the result of feedback from faculty and students.

Report Phishing and Spam

Microsoft now provides a way to report spam or phishing messages that arrive in your inbox directly to Microsoft. By using this reporting mechanism, Microsoft’s system learns how spammers are getting around filters and continually changes to improve filtering so future messages are flagged appropriately. See for more information.

Change to Connections to Central File Servers

Tonight (12/18/2017) at 10 p.m. Dartmouth will turn off an older method of connecting to central file servers (SMB1) within Dartmouth’s data centers. You should be able to operate as usual. If you have problems accessing your file on a server, please contact your department’s IT support office or call 603-646-2999.

Planned System Outage on December 16

On Saturday 12/16, from 4am to 4pm Information, Technology & Consulting (ITC) will verify the ability of Dartmouth's systems to switch to backup systems. The phone system, Email, Canvas, GreenPrint, Dartmouth’s website, xFinity and other systems will experience brief interruptions, or may require a second login.  Services like FAMIS, RStor, DartFS, Discovery, Polaris and Andes  will experience extended outages. 

Mac OS X 10.13 High Sierra Security Issue

Update: Apple has posted an update which fixes the security vulnerability in Mac OS X 10.13 (high sierra) that was announced yesterday. To apply this update, click the Apple icon found in the upper left corner of your screen, then click App Store from the menu that appears. Click Updates from the top of that window and install any security updates found. It is important to note that this update will disable the root user. If you need this enabled (most people don’t), you will need to re-able it after the update is applied.

New O365 App Launcher Look

Microsoft is in the process of rolling out a new version of the application (app) launcher found within Outlook on the Web ( This roll out is expected to be complete by early 2018. The new version is designed to help you quickly open and switch between the applications you use most. The app launcher, found by clicking the tic tac toe board in the upper left corner of the window, is where you can access your Email, Calendar, Word Online, Teams, SharePoint, OneDrive, Excel Online, Planner, Stream and much more.


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Information, Technology & Consulting