Information, Technology & Consulting

Incoming Students Computer Warranties


  • For students that purchased the recommended computer packages through The Computer Store as part of the offerings to incoming students, the following warranties are included:
    • Macintosh computers come with the option of a one-year or three-year AppleCare warranty, or a four-year Safeware Accidental Damage warranty. The Apple warranty covers manufacture defects only (not accidental damage);
    • Windows computers come with a one-year or the option of a four-year Accidental Damage Policy. The Dell warranty covers manufacture defects, plus accidental damage.
    • Please note that software-related problems are not covered on any of the systems.
  • For students who don't purchase the recommended models but want to purchase an alternative bundle, be aware that a warranty is not automatic. You should select the warranty you want when configuring a bundle.
  • Repairs to Apple, Dell, Lenovo and HP computers can be done on campus by our certified technicians, regardless of whether you purchase them through us, or elsewhere. If you bring a personal computer other than one listed above, you will need to take your computer off-campus for warranty service.
  • In rare cases, you may need to take a class that requires the use of software or resources that are not available for the computer you own — either Macintosh or Windows. You can meet the class requirements by using a public computer.
Computer and Device Services
Desktops and Laptops
Last updated: 
Tuesday, October 24, 2017
incoming students

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting