Information, Technology & Consulting

Conversation View


"Conversation view" groups all emails of the same topic together in your mailbox, rather than showing them as completely separate messages. By default, Outlook Web Access (BWA) displays email in Conversation View.

To open a message in Conversation view, click the entry in your mailbox. This will cause all of the messages related to the conversation to be shown in a list below the first message you clicked.

To turn off Conversation view in BWA:

  1. Highlight Inbox then click Filter which appears at the top right, immediately above the first message in your Inbox.
  2. From the menu that appears, click Show As.
  3. Click Messages to change the option from Conversations. Your inbox should refresh to show individual messages, rather than grouping them by the same thread. 
Email, Communication and Collaboration
Last updated: 
Tuesday, October 2, 2018
E-mail, Outlook

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting