Information, Technology & Consulting

Advanced Threat Protection Glossary of Terms


Malware, short for malicious software, is an umbrella term used to refer to a variety of forms of hostile or intrusive computer software. 

Phishing is the attempt to obtain sensitive information (passwords, credit card numbers, etc.) by disguising electronic communications (typically email) to look like the request for information is coming from a trustworthy source, when it is not.

Ransomware is malicious software that blocks access to data until an actual "ransom" is paid.

Zero-day refers to a previously unknown vulnerability in software. This would be the first time an exploit of a particular vulnerability was seen. The anti-virus vendors haven't yet updated their virus definitions to protect against this as the vulnerability wasn't yet known. 

For more information see:

For additional questions, see IT Help Sources.

Email, Communication and Collaboration
Last updated: 
Sunday, December 17, 2017

If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting