Information, Technology & Consulting

Minimize synching issues with Outlook calendars on Windows


  1. From Outlook, click File.
  2. Click Account Settings.
  3. Click Account Settings.
  4. On the Email tab, click your @Dartmouth.EDU account to select it.
  5. Click Change.
  6. Click More Settings.
  7. Select the Advanced tab.
  8. Un-check Download shared folders.
  9. Click OK.
  10. If told, you must restart Outlook, click OK.
  11. Click Next.
  12. Click Finish.
  13. Click Close.
  14. Exit and restart Outlook.


Configuring Outlook in this way will force Outlook to work with the shared calendars in the cloud, rather than keeping what could prove to be a cached instance of a calendar on a local machine. With this setup, when changes are made to someone else's calendar, the changes take effect instantly and do not require a synchronization for them to appear.

Computer and Device Services
Desktops and Laptops
Last updated: 
Monday, October 23, 2017
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If you have questions or need further information, contact your department's IT support office, or contact the IT Service Desk via email at [email protected], via phone at 603-646-2999 or walk in to see them in Baker/Berry 178J.

Information, Technology & Consulting