Information, Technology & Consulting

ITC Expands Service Desk Hours

IT support is now available to Dartmouth faculty, students and staff 24 hours a day, 7 days a week, 365 days a year. See for more information.

Back to School Stats

With fall comes cool, crisp mornings, leaves tumbling to the ground, and a big influx of students and faculty returning to Hanover, or, in the case of the Class of 2021, arriving in town for the first time. Here are some ways ITC “sees” the beginning of the school year.


How many Canvas courses published in fall versus summer?

520 in fall, versus 126 in summer

GreenPrint pages printed in fall versus summer?

1,304,431in fall, versus 321,717 in summer

Strengthening Email Security at Dartmouth: Microsoft’s Advanced Threat Protection (ATP)

Microsoft’s Advanced Threat Protection (ATP) for Dartmouth email will be deployed on July 31, 2017. This service is part of an ongoing cybersecurity initiative to continue protecting Dartmouth. ATP will analyze incoming email, and block malware and unsafe links.  

There is some chance that legitimate files may be blocked. A special response team will address these known issues. Call 603-646-2999 for assistance.

New Self-Service Security Question Reset

Faculty and staff who lock their accounts by answering their security questions incorrectly can now reset their security questions and regain access to systems without intervention from the IT Help Desk – if they have a non-Dartmouth email address on file before the account is locked. See for more information.

Updated IT Security Guidelines for International Travel


Planning to take a trip out of the country? Follow these updated security guidelines for protecting your devices and data when you travel abroad. Contact your IT support team for assistance with implementing these protections.



Smartphone Video Camera And Social Media Empower Travelers Against Corporate Screw Ups

Continued coverage of comments by Paul Argenti, professor of corporate communication, about how smartphone cameras and social media have democratized information and shifted power to consumers.

Read the full story, published in Travelers Today on 4/25/17.

EdX Adds Shorter Up-Skilling Course Series With 'Professional Certificates'

The massive open online course (MOOC) platform edX announced the addition of Professional Certificate programs to its digital learning offerings, which entail a series of courses centered around specific career skills in fields such as digital marketing, data science and virtual reality. With the launch, edX is offering 15 Professional Certificate programs from 13 universities and companies, including Dartmouth College, UC Berkeley, and Microsoft.

Mark Zuckerberg Says Facebook Must Work to Stay on Top of Criminal Live Videos Like Cleveland Murder

Continued coverage of the change in Facebook policy after a man broadcast a murder in Cleveland on Facebook live, quoting Hany Farid, the Albert Bradley 1915 Third Century Professor of Computer Science and the chair of the computer science department. Facebook CEO Mark Zuckerberg spoke about the video in a keynote speech on Tuesday, addressing public outrage that it took the social media platform more than two hours to take the video down. "Nearly three hours on the internet is an eternity," said Farid. "That absolutely should be lower."

Don’t Be Fooled! Protect Yourself and Your Identity


According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen. Online fraud is an ongoing risk. The following tips can help you prevent identity theft.

Apple's iPhone Laptop Patent Application

In his latest blog post for Inside Higher Ed, Joshua Kim discusses a new patent by Apple and why those in digital learning should care about an iPhone accessory that Apple may never bring to market. Kim is director of digital learning initiatives at the Dartmouth Center for the Advancement of Learning (DCAL).

Read the full story, published on 3/27/17, in Inside Higher Ed.


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